It also occurs when an attempt is made to log into a service using the Microsoft ID associated with a Windows device. The error message is trying (badly) to tell you that the email address login doesnt exist for the type of Microsoft account required (either work/school or personal). Type the requested information and select Send code. I had to open Microsoft teams logging in with a personal account (in this case it was an @harsh.com .com account.) Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. Please see the attached. Also, a user needs to request a reset of the primary account, not the additional e-mail address. My biggest qualm with this entire issue is that I cannot for the life of me get a hold of someone from Microsoft to even talk to about it. Thanks for contributing an answer to Super User! Then we were able to add the workplace user. Microsoft | Login. If youre trying to sign in with a Microsoft account and getting an error saying, The Microsoft account you entered does not exist, this post will help you figure out whats going on. These login loops can happen in software or on Microsofts web site in many different locations. When I unpack a new unit, I have to start it off with that personal MICROSOFT account which is different from the work-related Microsoft 365 account. I've also tried an O365 works account I have after . Has anyone found any fix for this? Another method would be to open any Office 2016 or 2019 app and create a new document. I can sign into outlook just fine using my work domain email, but it wont work through power automate. Copyright Windows Report 2023. Everyday Backups - protecting your documents, photos and personal info, Solving Theres already an account Microsoft login problem, Deleting Microsoft accounts gets man two years jail, Rainbow gradient or effect in Office, Word or PowerPoint, Make a transparent shape to mask a photo in Word, PowerPoint and more, Transparency Color problem and fix for Microsoft Office, Beware OneNote .one files as virus carriers. You wont be able to access your account, and you will receive this error. Aliases are also to be avoided if you want to get to the bottom of things. Click on the Start button on the left side of your Taskbar, and select Settings. Assuming the typing is correct, and the email address is for a current Microsoft account, why is the error appearing? Power Platform Integration - Better Together! What is so difficult that Microsoft doesn't recognise a valid account? If you are having troubles fixing an error, your system may be partially broken. See, Step 2: Check products or services where you used your Microsoft account. Slot in the Microsoft user ID that needs to be recovered."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"4. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); If you have a tech problem, we probably covered it! link to How To Clear The Cache In Edge (Windows, macOS, iOS, & Android), link to How To Clear The Cache In Safari (macOS, iOS, & iPadOS). Check products or services. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Enter the on-screen character and click Next. More info about Internet Explorer and Microsoft Edge, How to remove Office license files on a Mac, Microsoft Support and Recovery Assistant (SaRA) to reset the Microsoft 365 activation state, Reset Microsoft 365 Apps for enterprise activation state. The error message isnt well worded heres better text . How does it not exist when I even have a Facebook account with it? Trying to sign into a variety of Microsoft services using an Xbox Gamertag is impossible. Youre trying to login and get an error like this: That Microsoft account doesnt exist. Earlier today, that same email address was used to log into that same machine, but with no local admin account present at that point. Explore subscription benefits, browse training courses, learn how to secure your device, and more. What is the purpose of this D-shaped ring at the base of the tongue on my hiking boots? Im attempting to create a new workflow automation which grabs emails with a certain subject line and populates a sharepoint list with them, however when I try to access outlook through power automate, while using the same Microsoft account i am currently logged into, and it throws me the error. Once I was logged in I went to settings in Microsoft Teams and I noticed both accounts were in the list. Specific Office networks may not allow access to accounts from unmanaged or unenrolled devices; read through to see how you can enroll your device and resolve the error of That Microsoft account doesnt exist.. How did you reverse your original choice? This prevents you from accessing any Microsoft service on your devices. We'll ask where you'd like to get yourverification code and selectNext. Please help. In that case, it could mean issues with the account network or security prompts that restrict access to your account that has been assigned with this error code by Microsoft. To check what version of Windows you have installed, go to Start > Settings (gear icon) > System > About, and check the System type. Then, check for previous emails from Microsoft. If these steps didn't work, or you have other account sign in issues, use our Sign In Helper tool below:Start, Help with the Microsoft account recovery form, Help with account sign in verification codes, Accessing the account of someone who has died, Finding product keys forWindowsandOffice, Help with a work or school account password, I need to talk to acustomer support agent. rev2023.3.3.43278. Microsoft will permanently delete any account which has not been active for the past 2 years. If its you, go back and sign in. After following the procedures above, you will have successfully cleared the cached data in your Microsoft Edge; when you wipe the cached data in Edge, you will eliminate any unwanted scripts and start from fresh. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); If you have a tech problem, we probably covered it! Work or school accounts, however, cannot be used to connect to other Microsoft services, such as Xbox. I am logged into my Microsoft account on two different tabs but when I go to accept an invite for Microsoft Office 365 family and I go to log in.. I know the account is valid because it is the same one I am using in this forum. Microsoft Edge is another popular browser that many users use when they have a Windows computer. You can connect with Saajid on Linkedin. How do I align things in the following tabular environment? For example, trying to use a personal login for a business-only service. To create a new account, head to Microsofts Signup Page and choose a new account name. To learn more, see our tips on writing great answers. We hope you have learned how to overcome the That Microsoft account doesnt exist error without much issue; if there are still areas of concern or you need more guidance, simply drop a comment, and we will be happy to assist. A local account is like setting up another user, but it's only on that one computer. We needed to join to the domain, first. If you have a different edition or version installed on your device, run the SaRA package to uninstall Office. The User does not exist or account does not exist error is usually encountered when a user is trying to gain access to his/her Microsoft account. Amazingly both messages are right but not well worded. Asking for help, clarification, or responding to other answers. Maybe this helps. Enter a different account or get a new one" when opening outlook through Power Automate. every time I try, I . Otherwise, choose another username. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. Georges C. Independent Advisor. If you try to login with an email setup for either type of account, the user might be asked which account you want to use. If there is no doubt as to using the right details and sign in remains impossible, then a reset is what should come next. Ashish holds a Bachelor's in Computer Engineering and is a veteran Windows and Xbox user. No. @LukePuplett: by triggering a re-install of Window. I should add that this particular computer had my personal account as the main user. Trying to sign in to some Microsoft services, such as Microsoft365 (formerly Office 365) or Outlook, might result in an unexpected login error. If youve come across other solutions to fix this problem, you can help the Windows Community by listing the troubleshooting steps in the comment section below. What can a lawyer do if the client wants him to be acquitted of everything despite serious evidence? MS has got to fix this. I'm setting up a computer and the main user is going to log in using Microsoft credentials (it's an Office 365 account). More info about Internet Explorer and Microsoft Edge. How to Generate Art from Text Using Simplified AI Art Generator? Gmx Email The Email You Entered Doesnt Exist.It only takes a few simple steps to create an email alias in your gmx account. If you're using Office 365 Business or Enterprise, those revolve around Azure AD accounts, often called organisational accounts or "Work or School account" in prompts. So freaking annoying. It definitely is an Office 365 account that was being used to log in in the previous computer. The only valid ways to sign in are by using an email address, a Skype ID, or a phone number registered to the account. So, lets see what can possibly trigger the issue. The thing just stops you cold until you satisfy it with a MICROSOFT account, but it won't tell you what a Microsoft account even is. Now click on "All services.". I have my phone number setup in my account, so instead of email, I used my phone number. Did this under Settings gear, Accounts, My Info. Enter a different account or get a new one". I have dealt with this before. I have a small business and I set up the network a few years ago. It also used to be possible not to connect to the internet and directly create a local account but that doesn't seem possible anymore, at least in Windows 11. On Your Dashboard, click on click Schedule next exam button to select your exam. Enter a different email address or get a n - posted in Web Browsing/Email and Other Internet Applications: I cannot log-in to Microsoft. If by any chance, the email address in question has been swapped with a new one, the original email address then becomes an Alias. This thing does so much stuff that it can't do anything. Click on More options, illustrated by three dots. My Microsoft account got hacked and they changed my username and password.now it says my account doesn't - Answered by a verified Microsoft Office Technician hi@Tshaw are you using Outlook or Outlook Office 365 action? Microsoft. When I sign in with Mojang it says that I have migrated my Mojang account over to microsoft, but when I try to sign in through microsoft it says my account doesn't exist. This software will keep your drivers up and running, thus keeping you safe from common computer errors and hardware failure. That Microsoft account doesn't exist. If you have an account from Microsoft, you may encounter specific errors that can cause potential issues with your workflow. We have problem with the sign in of an account. From an existing and active e-mail address, send an email to the user ID in question to see if it will bounce back (mailer-daemon) or get delivered. A Microsoft Account (sometimes called MSA in the documentation) is a personal, consumer account. He has been a Microsoft MVP (2008-2010) and excels in writing tutorials to improve the day-to-day experience with your devices. I'm sure if I had created a local account it wouldn't have been an issue. Identify those arcade games from a 1983 Brazilian music video. And no, I am not going to spend hours first trying this ridiculous fix, then that, than another. when I try to put my email account into authenticator it says "That Microsoft Account doesn't exist." but it does, why is it saying that. Tip: This option won't work if you don't have security info set up on your account or if you can no longer access that security info. I completed the Microsoft Ignite challenge but when trying to schedule an exam, on the login page, it will say that my Microsoft account doesn't exist even though I use this account nearly everyday school. Sign in with your Microsoft account and password. Office 2021 all you need to know. The same email address can be used to make both a work/school Microsoft account and a personal Microsoft account. Knowing that hidden secret of Microsoft accounts, lets look at those strange error messages. You may be mistyping the email address. I have the same problem. Try another email address or sign up for a new one. Enter a different account or get Thank you for posting to Microsoft Community. Request a security code to be sent to the phone number or email you used. At the time of writing this is an option presented as a blue link on another window that's presented when you try to add a workplace user, I think. If you are using Windows or any Microsoft product, you should be able to check into settings to figure it out. Type the security code intoVerify your identity,then selectNext. Making statements based on opinion; back them up with references or personal experience. Position: Columnist She was graduated from the major in English. If your device has not been enrolled on the network, your account will be part of a policy that prevents access to devices outside the organization. Someone please tell me that there is a solution now. However, double-check your account to ensure youre using the correct login information, particularly the email address associated with your account. For the question by Ramhound see. It keeps happening. They try to login into Microsoft using an email that is an additional address added to an account rather than the primary user id of the account itself. Try another email address or sign up for a new one. Microsoft Outlook allows you to create an alias for your email account. In my case, I thought my Azure Active Directory account from my new company was a Microsoft Account when its actually just a workplace account. Its quite possible for someone to use the same email address as both a work and personal Microsoft account. No account? This is extremely frustrating. Check your Microsoft account names under Email & accounts. Are there tables of wastage rates for different fruit and veg? Business Tech Planet is compensated for referring traffic and business to these companies. Cache in the Safari browser stores website data, which can increase site loading speeds. 2. What Is the Difference Between 'Man' And 'Son of Man' in Num 23:19? While the account may be wrong, there may be other factors that can contribute to this error. If the username lookup wasn't successful, for example you hadn't set up or no longer have access to your security contact information, try looking for your Microsoft account username within other products or services that you know are associated withthat account. This is absolutely maddening. A Microsoft account reset will most times be required but before that, check to ensure that Caps Lock is off because passwords are generally case-sensitive. Connect and share knowledge within a single location that is structured and easy to search. GC. In this guide, we will show you the possible causes and potential solutions to this issue. After registering successfully, you will be able to fill out the form for the account that needs to be fixed. , It looks like theres already an account with. As Windows says during config 'One account for everything' That is no longer true, I have to jump trough hoops and create a 'personal' account meaning that I'm acting in the name of the user which I really don't like but it was totally fine for a professional account. By the way, I have no idea what I'm supposed to enter in the "Tags" field below. function gennr(){var n=480678,t=new Date,e=t.getMonth()+1,r=t.getDay(),a=parseFloat("0. You will have to use the original account id. I can login into VSTS with my personal Hotmail account but when I try with my works account it returns "That Microsoft account doesn't exist. From there, check to see if your device is enabled. You will have successfully cleaned the cached data in your Chrome browser after following the instructions above; when you erase the cached data in Chrome, you subjectively eliminate any unneeded scripts and start from scratch. We hope that the suggestions listed above helped you to fix this error message. Sign In. I believe I've got the bottom of it. Microsoft provides three main Identity services - Active Directory, Azure Active Directory and Microsoft Accounts. Check all your drivers now in 3 easy steps: Double-check to ascertain the correctness of every input, Attempt logging in with the primary Microsoft ID, Send a test E-mail to the supposed user ID, Do not use an account name from another type of account, Recover your account by requesting a password reset, Xbox App Wont Let me Sign in: How to Fix it, Brother Printer Paper Jam: How to Easily Clear It, Fix Missing Dll Files in Windows 10 & Learn what Causes that. Microsoft doesnt explain that difference very well, or at all. Try out a couple of familiar usernames and passwords variation that might been have used recently. Hey, so yesterday, I tried logging in into Minecraft. Type the requested information and selectSend code. Enter a different account or get a new one. That Microsoft account doesn't exist. Click Settings and more, illustrated by three dots. I cannot install software on my own #$$$%$# computer, because of MICROSOFT. This is also happening to me. Select your name and profile picture or icon at the top. It looks like theres already an account with [emailprotected]????.com. Once selected click Schedule with Pearson VUE then go to Edit your certification profile. Usually, the error user ID does not exist denotes that the user is trying to log in using an Alias. 6. T he works account does exist and is used to access an Azure subscription. If not, select the checkbox next to the device. Is it okay to purchase Microsoft Office using an account previously used to sign in to a pirated version? She has been the MiniTool editor since she was graduated from university. If you have Microsoft 365 for Business Basic, you wont have any Office applications to install. However, double-check your account to ensure youre using the correct login details, notably your accounts email address. That said, if you get a message saying that the Email address is removed for privacy, then you may have an issue with your account, and contacting Microsoft is the only option. What do I do? "+String(e)+r);return new Intl.NumberFormat('en-US').format(Math.round(569086*a+n))}var rng=document.querySelector("#restoro-downloads");rng.innerHTML=gennr();rng.removeAttribute("id");var restoroDownloadLink=document.querySelector("#restoro-download-link"),restoroDownloadArrow=document.querySelector(".restoro-download-arrow"),restoroCloseArrow=document.querySelector("#close-restoro-download-arrow");if(window.navigator.vendor=="Google Inc."){restoroDownloadLink.addEventListener("click",function(){setTimeout(function(){restoroDownloadArrow.style.display="flex"},500),restoroCloseArrow.addEventListener("click",function(){restoroDownloadArrow.style.display="none"})});}. If you are trying to sign-in using a Microsoft account, and you receive an error that saysThe Microsoft account you entered does not exist, then this post will help you understand the problem. A user had this problem (situation description follows) and what worked for me was to remove her secondary/personal, @harsh.com .com account (which was created when the laptop, a consumer model purchased at a big box store, required a Microsoft account to perform initial setup). When signing in to outlook.com via the permissions prompt the prompt shows the user doesn't exist. Guiding you with how-to advice, news and tips to upgrade your tech life. VERY frustrating to a sysadmin who needs to set up machines for employees that aren't on premises to give me passwords and 2FA codes received on their cell phones. Choose the account you want to sign in with. I am not using Outlook anymoreOn Mac the Search function also was not working. Report abuse. We'll ask where you'd like to get your verification code and select Next. Do you need it? Microsoft apparently expects their customers to understand the distinction by mental telepathy! Not associated with Microsoft. Enter a different account or get a new one" when opening outlook through Power Automate. Trying to login to Microsoft can get into a strange loop being told theres already an account but then That Microsoft account doesnt exist. for the same address! That's because the email exists in Gmail, but as the account no longer exists in Microsoft, your account must probably have been compromised. I have had trouble logging in due to the fact the password *** read more It says my account doesn't exist, WHILE I AM LOGGED INTO IT. I'm just trying to play some minecraft. Enter a different account orget a new one. 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