Security: We take precautions to protect your information. Meet Wire of Hope's inmate penpals online by browsing our free inmate penpal listings. The number of minutes to be transferred. Have us delete any data about you which is not required to be maintained. When you submit sensitive information via the Website, we take reasonable measures to protect such information both online and offline. Please try again. You can choose to reject this agreement to arbitrate. It seems whenever we get to talking about something important, the app stutters, freezes, but continues to charge. During registration a user is required to give certain information (such as name and email address). We understand that knowing someone in jail is hard, but with HomeWAV, we hope to make communicating easier by allowing video calls similar to FaceTime. See our tips. No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading or copying other than the foregoing license to possess for personal use. The arbitrator will decide the substance of all claims in accordance with the laws of the State of Delaware. The phones are available in their housing areas daily from 8:00 AM to 11:00PM. Understanding Fees | Privacy Policy. Enter the amount you would like to add to your account via the Add Talk to Me Funds in the app or online. IF YOU ARE AN INDIVIDUAL USER, THE FOLLOWING APPLIES TO YOU: Deposit Funds for Incarcerated Friends & Family, 2022 HomeWAV | HomeWAV Mobile App Features: - New to HomeWAV? in any manner that could disable, overburden, damage, or impair the Facility Network or other communications networks, servers, or providers, or interfere with any other partys use of the HomeWAV Software, including their ability to engage in real time communications with other users through the HomeWAV Software. Code 1798.105(d), the right to have someone you authorize make a request on your behalf, the right to opt-out of sale or sharing (both as defined in the, the right to limit use and disclosure of sensitive personal information, the right to correct information if the information is inaccurate, the right to access information about automated decision making (as applicable), the right to opt-out of automated decision making (as applicable). With help from a strong Wi-Fi connection, HomeWAVs secure mobile app and platform help you keep in touch with incarcerated friends and family. 4. Export Restrictions. 1) Go to Account. Skip the hassle of getting visit approval from the facility, and your loved one can directly approve the visit based on their availability. Via your account on our website Website As a guest (for select facilities through our website) On our mobile app Mobile App Through Pay Near Me at a local store Pay Near Me Our automated phone payment system Sorry, we do not recognize that username and password combination. In addition, we offer user support through our website at https://www.homewav.com/service-support/. Receive calls, send messages, schedule visits, add funds, stay connected, and more all from the HomeWAV app. Denton County's previous partner charged $5.99 for a 30-minute video visit. Choose the amount and click on "Add Funds". Even better youllonly pay for theHomeWAVminutes you use, as there are no plans, packages, or hidden fees. Questions: Contact Us at: support@homewav.com. THE HOMEWAV SOFTWARE IS PROVIDED AS IS AND AS AVAILABLE AND YOUR USE OF THE HOMEWAV SOFTWARE IS AT YOUR SOLE RISK. Terms of Service 3. Can I transfer funds from one inmate to another? Upon termination, HomeWAV will deactivate your user account. P.O. During the last 5 years, my brother, sisters, and I used the service of Inmate Aid. HomeWAV will not be liable for any loss or damage arising from your failure to comply with the terms of this Section. If you wish the inmate to be able to call anyone, then you would want to add funds to the Inmate Homewav Funds. Ownership: The Website, including all site software, databases, trademarks, logos, service marks, proprietary information and materials (and any intellectual property and other rights relating thereto) (Company Property) is owned by the Company and will remain the property of the Company. I've tried other companies who offer similar services but the quality of their finished products was terrible. A Douglas man, Kevin Durazo, was sentenced last week to 24 months in prison after pleading guilty to one count of Aiding and Abetting Making False Statements in Connection with Acquisition of a Firearm and one count of Making False Statements in Connection with Acquisition of a Firearm. With help from a strong Wi-Fi connection, HomeWAVs secure mobile app and platform help you keep in touch with incarcerated friends and family. 16. B. HomeWAV has vested in each Facility the ability to exercise certain administrative controls over the use of our HomeWAV Software on their Facility Network. We offer four simple ways to add credit. Inmate General Funds (IGF): Inmate General Funds are deposited by any user into an inmate's account and used by the inmate for communications with any third-party user. to export any Third Party Materials or other data or any portion of the HomeWAV Software to the US or foreign countries; If you already have a card saved in our system, choose that card. Registration: In order to use the Website, a user must first complete the registration form. the right not to be discriminated against for exercising any of these rights. You agree not to use or permit anyone to use information provided through the Website for any unlawful or unauthorized purpose. App freezes and continues to charge more often than we're able to converse. Effective Date means the date that you download the Software on your own behalf or on behalf of the Facility. Inmates at HomeWAV facilities are prompted to complete a refund form during the account creation process. This EULA, along with the HomeWAV Privacy Policy, contains the entire agreement and understanding of you and HomeWAV concerning the subject matter of this EULA. The HomeWAV kiosk at the detention facility will let your loved one know when you or other visitors are available, and they can then initiate a call. Reach out to us today by clicking here! We offer four simple ways to add credit. At select retail locations Sign in and add funds directly through our website. THE MAXIMUM LIABILITY OF THE COMPANY, AND ANY OTHER INDEMNIFIED PARTY, AND YOUR SOLE AND EXCLUSIVE REMEDY, FOR ALL DAMAGES, LOSSES SUFFERED BY YOU AND CAUSES OF You are solely responsible for obtaining the legal rights to make use of such content, materials, and any derivative works used with the HomeWAV Software, you further agree to comply with the Acceptable Use Policies set forth below. If any provision of these Terms is held invalid or unenforceable under any circumstance, its application in any other circumstances and the remaining provisions shall not be affected. Funding transactions are handled through our website and are required for individuals users to use the HomeWAV Software for video visitation services with Facility Network Users via the Internet as authorized by the Facility. eMessaging features are less than one cent per character. ACCEPTANCE OF THE TERMS OF ALL DOCUMENTS IS NECESSARY TO UTILIZE THE HOMEWAV SYSTEM. And immediately the service was working for my inmate. Those sections intended to survive termination of this EULA will survive regardless of the reason for termination. Thankfully, I don't know manylol. Please note that fees apply for using this service: By telephone. Authorized Administrator means the individual designated by each Facility to download and accept this EULA, establish a Facility Network, and assign licenses to the HomeWAV Software to Facility Network Users who are permitted by the Facility to have individual accounts allowing them access to and use of the HomeWAV Software. - HomeWAV Refund Policy. But we still get charged. B.Personal information categories listed in the California Customer Records statute (Cal. Jacksonville, FL 32238, Wire of Hope West Coast Choose the inmate you wish to add Funds to: 4. Additional Binding Provisions: No agency, partnership, joint venture or other relationship is intended or created by your use of the Website. Always include your mailing address if you choose to email (some inmates can only answer through postal mail) and visit our page about prison mail rules to ensure your correspondence . There are no third party beneficiaries to this EULA. YOU MUST AFFIRMATIVELY ACCEPT THE MOST CURRENT VERSION OF THIS EULA IN ORDER TO USE THE HOMEWAV SOFTWARE. It all starts by adding funds to a loved ones HomeWAV account. Use of Information: The Company will not trade, sell, or disclose to any third party any form of personally identifying information for purposes of marketing to you without your consent. Sign In or Create an Account with the HomeWAV App. I. For more information about HomeWAV or how to stay in contact with your loved one, help children understand the situation, and care for yourself during this trying time, we have free resources available on our website. the right to know, meaning the right to request any or all of the following: the specific pieces of personal information we collected about you; the categories of personal information we collected; the categories of sources used to collect the personal information; the business or commercial purposes for collecting your personal information; and, the categories of third parties with whom we have disclosed your personal information in the preceding twelve (12) months, the right to request deletion of your personal information that we collected, subject to certain exceptions listed in Cal. I love this website. HATE THIS APP. Change/correct any data we maintain about you. You understand that HomeWAV may, in its sole discretion and at any time, discontinue providing the HomeWAV Software. Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. Add Funds via App Pay by Phone Sign in to call our secure toll-free support number and use option one to add funds. Unlawful Activity: The Company prohibits the use of its site for any unlawful conduct. * Password Confirmation: Personal Information. Your written notification must include your name and address, as well as a clear statement that you do not wish to resolve disputes with the Company through arbitration. Civ. Address550 West Jackson, Phoenix Arizona 85003, United States, Designed by Granicus - Connecting People and Government. The arbitrator, and not any federal, state, or local court or agency, shall have exclusive authority to resolve any dispute arising out of or relating to the interpretation, applicability, enforceability or formation of this agreement to arbitrate, any part of it, or of this EULA including, but not limited to, any claim that all or any part of this agreement to arbitrate or the EULA is void or voidable. Talk-to-Me Funds (TTM): Talk-to-Me Funds are deposited by a third-party user and may only be used by the inmate to talk to the third-party account which deposited the funds. Durazo then purchased a 9mm pistol from another licensed firearms dealer. HomeWAV is a tool to allow those incarcerated to visit with families and friends. The following restrictions apply to your use of the HomeWAV Software, and any actions taken in violation of this Section 3 is a breach of this EULA for which HomeWAV may immediately terminate your license and seek legal damages and equitable relief. Notices. . information permitting use of the Website or our products or services (such as email, IP address, usernames, call and text message logs, voicemails, information related to your incoming and outgoing calls (date, duration, numbers calling or called, etc. Add Funds to Your Account: You can also add funds to your incarcerated loved ones HomeWAV account through the website, mobile app, a PayNearMe kiosk, or through our automated phone payment system. oh and I have an excellent phone and WiFi so it's the app. F. Internet or other similar network activity. Privacy. Code 1798.80(e)). Information we collect automatically: Please see policy on Cookies, below. Video messages i receive are zoomed in like 4x. Warranties and Disclaimers. You will indemnify, defend, and hold harmless HomeWAV and its directors, officers, employees, representatives and agents from and against, any and all claims, losses, damages and expenses, including attorneys fees, arising from any claim brought against us arising out of or related to your use of the HomeWAV Software or any Third Party Content, your user content, your breach of any provision of this EULA, or your negligence, other act or omission, or willful misconduct in connection with your use of the HomeWAV Software. YOUR USE OF THE WEBSITE AND ANY MATERIALS PROVIDED THROUGH THE WEBSITE ARE ENTIRELY AT YOUR OWN RISK. Please try again. Browsing history, search history, information on a consumers interaction with a website, application, or advertisement. Durazos sentence is to be followed by 36 months of supervised release. Im out of jail but hes not. You specifically acknowledge that the functionality of the HomeWAV Software and the terms of the Facility Agreements allow the Facility to record, monitor, and screen communications through our and their systems. HomeWAV will skip PayNearMe deposits during the last-in, first-out process. Third Party Content. IF THE WAIVER IS LIMITED, VOIDED OR FOUND UNENFORCEABLE, THEN OUR AGREEMENT TO ARBITRATE SHALL BE NULL AND VOID WITH RESPECT TO SUCH PROCEEDING, SUBJECT TO THE RIGHT TO APPEAL THE LIMITATION OR INVALIDATION OF THE WAIVER. Prosecutors will even go so low as to put informants in your cell, or even in the van on your way to court. RETURNING VISITOR. The following table shows the categories of personal information we have collected in the last 12 months. With video calls, you can keep your loved one up-to-date about what is happening in your life and feel a bit closer, even while they are incarcerated. How much does HomeWAV charge? Inmates can read and share magazines with other inmates, helping them to make friends. IN ADDITION, THE ARBITRATOR MAY AWARD RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF NECESSITATED BY THAT PARTYS INDIVIDUAL CLAIMS. For more information, please review GoLookup Terms of Use. Ifyoure looking to have a remote video call with an incarcerated loved one, how can you get started? WILL BE RESPONSIBLE OR LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE OR OTHER DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS OR LOST PROFITS) UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER THEORY ARISING OUT OF OR RELATING IN ANY WAY TO THE WEBSITE, THE MATERIALS ON THE WEBSITE OR ANY SERVICE OBTAINED THROUGH THE WEBSITE. Thanks again for this great service. 22. Yourealso free to add, update, or change your payment information at any time. The Company may disclose any information collected, including personally identifying information as necessary to provide and bill for the products and services you order (including, without limitation, by providing information to collection agencies); as required by applicable law or governmental regulation, court order, subpoena, search warrant or other legal process; or in the case where the Company reasonably believes that failure to disclose information will lead to imminent harm to the Company, you or others. Current or past job history or performance evaluations. In addition, you agree that you will not: Know what categories of data HomeWAV collects, if any Relationship of the Parties; No Third Party Beneficiaries. All information is provided without warranty of any kind. Sign in to call our secure toll-free support number and use option one to add funds. Add Funds via Website HomeWAV Mobile App Download the Android or iOS app, sign in, and add funds with the mobile app. Reno, NV 89510, Precautionary Measures to WritetoanInmate. For full instructions on all the benefits of using Homewav to visit a Whitley County inmate, visiting an inmate at the jail itself, email and texting an inmate, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page. attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the HomeWAV Software, the Facility Network or other communications networks, servers, providers, computers, or databases connected to the HomeWAV Software; or Here are seven tips for a seamless experience. Information Collection, Use, and Sharing: The Company is the sole owner of the information collected on the Website or in any manner relating to the Website. Deposit Funds for Incarcerated Friends & Family, 2022 HomeWAV | Limitation of Liability. (These terms have special meanings under the Fair Credit Reporting Act, 15 USC 1681 et seq., ("FCRA"), which are incorporated herein by reference.) Add Funds | HomeWAV - Web Access Visitation. Durazo filled out the required paperwork and stated that he was purchasing the firearm for himself, when in fact he was acquiring it for another individual. Only alphanumeric and ? TTM: TTM funds will be refunded less 10% of the remaining balance to the last card used for each third-party user. are allowed. You may not use the HomeWAV Software or your user account: in violation of any federal, state, local, or international law, treaty, or regulation of any country; This includes information derived from registration, subscription, and use of our services. When we do, the version date, at the top of this page, will be updated to reflect that revision. You may terminate your user account at any time by giving notice to HomeWAV. etc. Interested in learning more about how HomeWAV can help you? Inmates now utilize HomeWAV Voice through the video visitation systems to place regular phone calls. We're bridging the gap between family, friends, and incarcerated loved ones by offering safe, cost-effective, and convenient video visitation solutions. the agreement in full. One of the simplest ways to help your loved one is to send money for their phone and commissary accounts. 14. We will not sell or rent this information to anyone. When you are both available, your loved one can call you through our secure app or website portal. You may use the HomeWAV Software to access users at multiple Facilities, subject to each Facilitys permission policy and access to its Facility Network, as determined by each Facility. You also agree not to modify, rent, lease, loan, sell, distribute or create derivative works based on any Content. Download the Android or iOS app, sign in, and add funds with the mobile app. ANY RELIEF AWARDED CANNOT AFFECT OTHER USERS. IN NO EVENT WILL HOMEWAV BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY SPECIAL, INDIRECT, CONSEQUENTIAL, PUNITIVE, EXEMPLARY, OR CONTINGENT DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES. I followed the step as stated in the information. Additional Terms for Facility Authorized Administrator. Through companies like HomeWAV, inmates are able to make video calls with friends and family from jail easily and safely, allowing for better connections and communication. Your loved one will be able to use these funds to call those on their approved phone list. 2 stars only because when we can hear each other and it's not frozen, we can communicate. You acknowledge that HomeWAV Software is of U.S. origin. This End User License Agreement (EULA) is a binding legal agreement between HomeWAV, LLC (HomeWAV, we, us or our) and each individual user and legal entity that downloads, uses, and/or distributes to its users a copy of the proprietary HomeWAV Software (collectively, you or your or end user). Create an Account: To ensure safety for yourself and your loved one, youll need to first create a HomeWAV account online, either through your computer browser or the mobile app on your phone. Send magazines, photos, letters and much more. Court & Public Records When you Unlock Full Report you will gain access to unlimited search for arrest records, criminal records, county records, driving records, state and federal records.. Over 165157 have built this specific report. Our highest mission is to provide incarcerated individuals with low-cost, innovative, and easy-to-use solutions for staying connected to their families, loved ones, and communities. TouchPay Systems Cash Kiosks are located at: District I substation (1840 South Lewis Street, Mesa, AZ 85210) and at the below Jail Facilities. Subject to your compliance at all times with this EULA, HomeWAV grants to you a limited, non-exclusive, non-transferable license during the Term to access and use the HomeWAV Software for your personal use only, provided, that Facility may use its license to the HomeWAV Software for its Facility Network, subject to this EULA and the applicable Facility Agreement. kiosk, or through our automated phone payment system. The content, organization, graphics, design, compilation, look and feel and all Company Property available on this site, including, without limitation, images and written and other materials (the Contents), are intellectual property protected under the copyright, trademark and other intellectual property laws of the United States and/or other countries (Intellectual Property Laws). No prior scheduling is needed for video or phone calls. By using this site, you agree not to use any false personal information or use an invalid or unauthorized credit or debit card. The arbitrator, and not any federal, state, or local court or agency, shall have exclusive authority to resolve any dispute arising out of or relating to the interpretation, applicability, enforceability or formation of this agreement to arbitrate, any part of it, or of these Terms including, but not limited to, any claim that all or any part of this agreement to arbitrate or the Terms is void or voidable. The inmate may either select to initiate an immediate refund back to the credit cards used to fund the account or provide an in care of address for a check refund. By using the HomeWAV Software, you agree to the following Acceptable Use Policies. Refunds from IGF may only be requested by the inmate whose account the funds were deposited. use any manual process to monitor or copy any source code or other HomeWAV proprietary materials comprising the HomeWAV Software or any Third Party Material or for any other unauthorized purpose; * First Name: * Last Name: No prior scheduling is needed for video or phone calls. The very first link at the top was an InmateAid profile stating I was in a correctional facility. If you do not wish to be bound by this agreement to arbitrate, you must notify HomeWAV in writing within thirty (30) days of the Effective Date. "https://secure.trust-provider.com/" : "http://www.trustlogo.com/"); To ensure equity, profiles are sorted randomly. We encourage our users to be aware when they leave the Website and to read the privacy policies of other sites accessed or visited. Login Information. I did these two things at about 6:45pm. Your loved one will be notified via kiosk or tablet once you are signed into your account and available to connect. Fees. steals time during every visit (we've watched the seconds skip), freezes up, sometimes there's no audio or it echoes and sometimes it won't connect at all but still takes minutes away. Disclaimer: please Note that GoLookUp is NOT affiliated with any state, local or federal government agency and is a privately operated enterprise. You may continue to add funds to your user account at any time. HomeWAV Software means HomeWAVs proprietary and confidential video visitation solution which is offered to users and Facilities and which includes, without limitation, source code, designs, know-how, patents, and other intellectual property rights owned exclusively by HomeWAV, the visitation and content services provided through the video visitation solution (which may be changed from time to time by HomeWAV in its sole discretion), and all Modifications. HomeWAV Website Sign in and add funds directly through our website. IF YOU DO NOT AGREE TO ALL OF THE TERMS AND CONDITIONS IN THIS EULA, OR YOU HAVE REASON TO KNOW YOU THAT YOUR RIGHTS AS A FACILITY NETWORK USER WILL BE REVOKED, OR YOU WILL BE UNABLE TO COMPLY WITH THE FACILITY NETWORK RULES AND REGULATIONS, THEN YOU MUST NOT DOWNLOAD, ACCESS OR USE THE HOMEWAV SOFTWARE. Users of our Website may elect to opt-in to all cookies. IF YOU ARE A FACILITY OR A FACILITYS AUTHORIZED ADMINISTRATOR, THE FOLLOWING APPLIES TO YOU: The correctional facility will see your account, profile photo, and government-issued ID, then grant or deny access. 1. Add Funds via App Pay by Phone Sign in to call our secure toll-free support number and use option one to add funds. GoLookUp does not make any representation or warranty about the accuracy of the information available through our website or about the character or integrity of the person about whom you inquire. With a little creativity, not only will you keep each other engaged socially, you can help each other grow as people. * Detention Facility: * Contact: Select a Detention Facility. , you can keep your loved one up-to-date about what is happening in your life and feel a bit closer, even while they are incarcerated. All users must comply with all local, state, federal and international laws, ordinances and regulations. All Rights Reserved. 6. UNLESS YOU AND THE COMPANY AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSONS OR PARTYS CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CONSOLIDATED, REPRESENTATIVE, OR CLASS PROCEEDING. Whether you would like to chat from the comfort of your own home or anywhere youre connected to the internet, HomeWAV makes connecting with your loved one via video, messaging, and voice possible. I also emailed them at aid@inmateaid.com. This includes information regarding inmates downloaded and copied from the Arizona Department of Corrections, Rehabilitation & Reentry website. License. Sign In or Create an Account with the HomeWAV App. Facility Network Users may have the opportunity to download, view, and listen to third-party owned content and data (Third Party Content) through the HomeWAV Software pursuant to separate license agreements giving us the right to provide such Third Party Content to you on a temporary basis and for limited periods.