Star Gas Partners, L.P., is a leading distributor of home heating oil, propane and deregulated natural gas and electricity. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Star owns a controlling 72.2% interest in Total Gas and Electric, which sells natural gas and electricity to approximately 110,000 customers in the Northeast and Mid Atlantic. Yes, Petro Home Services offers warranties. Ownership of Petro 49, Inc. has shifted to Dale and Carol Lindsey's son Kurt, and to their grandsons Matthew and Kristopher who are involved in leadership positions in the company. PERIOD. Petroleum Services Ltd. joined the Petroservice team in August 2019. They basically told me get bent unless you sign a contract whoever you have been buying your oil from can come and fix your furnace. I found this to be very rude and dismissive, they sold me the furnace and installed it, but did not want to be bothered assisting me unless I signed an exclusive contract to purchase all of my heating oil from Petro. Over millions of years under high pressure and high temperature, the remains of these organisms transformed into what we know today as fossil fuels. Petro Holdings, Inc. operates as a holding company. Feel free to search through our home services resources and see if we can help to answer some of the questions you may have about various home systems, installations and maintenance requirements for I need to replace my existing CAC with a new system once we begin renovation of my house later in 2017. ", In addition to this acquisition activity, Petro, our heating oil division, has added approximately 4,600 net new customers this past quarter through internal marketing. Snaps (money) on the petro(l) (gasoline). Share Your Design Ideas, New JerseysMurphy Defends $10 Billion Rainy Day Fund as States Economy Slows, What Led to Europes Deadliest Train Crash in a Decade, This Week in Crypto: Ukraine War, Marathon Digital, FTX. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Petro Home Services Reviews - Hicksville, NY | Angi BBB Business Profiles are subject to change at any time. The company, established in 1982, operates out of Saskatoon and Regina, Saskatchewan and specializes in the construction, installation and maintenance of petroleum and car wash equipment throughout western Canada. This company tells you everything that makes one feel using this company will be the right choice. Petro Holdings serves customers throughout the United States. Yes, Petro Home Services offers emergency services. Petro Home Services offers the following services: Heating Oil, Heating & AC, Plumbing, Propane, Visit the Solution Center to Explore Articles. Like coal and natural gas, petroleum was formed from the remains of ancient marine organisms, such as plants, algae, and bacteria. They are constantly breaking appointments, One appointment was from 8-12. Our in-house factory trained technicians provide support 24 hours a day, every day. Customer Reviews are not used in the calculation of BBB Rating. In 1992, we opened our first facility in Saint John focused on rebuilding gas pumps, acting as a central location for equipment distribution, and as home base for our service technicians. I ordered oil on January 25th 2022 100 gallons for $325. You wait up to an hour to talk to anyone on the phone. Did not rush. Love that Petro has great people working for them. 2023 Petro Home Services. In the US and Latin countries, term gasoline is used, but in Europe and Asian countries its called petrol. from Massachusetts to Virginia. are looking for before you even pick up the phone. For more information about reviews on ConsumerAffairs.com please visit our And that's the Petro promise. That's peace of mind. PETRO HOME SERVICES - 42 Reviews - 47 Patrick Ln, Poughkeepsie, NY - Yelp Talking with the customer rep her best response was their oil is SUPERIOR than most company. I called them first because some neighbors use Petro and are generally happy. How do I know I can trust these reviews about Petro? BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. If you arent able to find the information you are looking for, dont hesitate to call a Petro Home Services home heating professional at 888.735.5651 or request a call. Petro am Inc - Company Profile and News - Bloomberg Markets I left them in December and went with another energy group. In August 2009, Petro-Canada merged with Suncor Energy, with Suncor shareholders receiving approximately 60 percent ownership of the combined company and Petro-Canada shareholders receiving approximately 40 percent. Boiler serviced Corroded pipe repaired etc. Get oil when you need them without contract. Petro's large network, resources and local customer service professionals, drivers and technicians enables us to support your home heating oil and service needs better than any other company. Called later to let me know they were not coming. I've been happy with them. I receive at least three more calls from a customer care representatives that keep having me explain the situation over and over. Your home is one of your most valuable possessions, and at Petro Home Services, we are committed to ensuring that it is energy-efficient and well-maintained. Do all research and the reviews you are seeing is all real. Deliveries are automatic and we never run out of fuel. They charge way too much for contract (start at $99 then increase by $100 each year) and does not cover much. Petro Home Services insights Based on 122 survey responses Areas for improvement Overall satisfaction Sense of belonging Trust in colleagues Don't Trust Billing Clerk (Former Employee) - Remote - February 15, 2023 This company will hold your pay because the managers cannot tell the truth. Oil & Propane Delivery, Heating, Cooling, Plumbing, I had my oil tank relocated and in order to get a delivery I had in no uncertain terms I had to use their technicians to approve the work. Jeff Woosnam Petro Bankruptcy? Heating Help: The Wall These acquisitions represent over 20,000 customers, with an annual volume of approximately 19 million gallons. In order for the price of $6.15 to even be contained within that average would mean that there were companies charging less than $3/gallon, which is of course ludicrious. Working at Petro Home Services: 186 Reviews | Indeed.com What are the three principles of cultural humility? Founded 1903 With Angi since July 2012. In our quest to provide next level service, we expanded our service offering in 2000 to include project management & construction capabilities and adding our Weights and Measures Accreditation in 2004. I also was given a $125 credit as a new customer. Don't renew your contract with Petro. Well its now been 24 hours later and several phones later with no email with my receipt. They came same day in a few hours. Disclaimer. Petro served my tenant. I should have known with all these 1 star reviews.. Next time Ill do my homework as you should too and NOT TRUST PETRO OIL. Great! Why is Petro Oil So Expensive It all comes down to the plans that they are offering their customers actually. Enjoy reading our tips and recommendations. Talked to them on the phone (twice). Whatever the weather, whatever the time, even in the worst winter storms, we will deliver your oil or propane. Whatever it was, they fixed it. It was an electrical connection that was causing my lack of heat. I'm not sure if customer service really understands their products and services, which does not inspire a lot of confidence. Is Petro a gas or oil? Subsidiaries of HollyFrontier produce and market gasoline, diesel, jet fuel, asphalt, heavy products and specialty lubricant products. However, oil kept leaking from the boiler since his "repair" 3 months ago. This was the ceiling price we were quoted in summer 2022. PETRO HOME SERVICES - 15 Reviews - Yelp It is derived during fractional distillation process and has a translucent liquid form. I emailed to the email address appeared on the new customer solicitation letter. There was a secondary leak and they claimed it was my structure and i said i did not have a leak until you installed the toilet and we had a dispute over that. Petro Service Limited is accredited by Measurement Canada, an agency of Industry Canada, to perform inspections pursuant to the Weights and Measures Act. Thats the Petro promise. They are professional. Through its wholly owned Petro subsidiary, Star is the nation's largest retail distributor of home heating oil, serving approximately 350,000 customers in the Northeast and Mid-Atlantic. They called at 2:30, said they had one stop before me and would be here around 3:30. They are a higher price than anyone else. All backed by around-the-clock Be the first one to find this review helpful. There was no cost, we have a contract with them. Service: 800.645.4328 Become a customer Join the Petro family today for flexible pricing and payment plans, 24/7 customer service and so much more. We have a business with several properties. We have since called several times, insisting on speaking to a manager and concerned that Petro is using summertime highs to engage in price-gouging their customers. 9 West Broad St., 3rd Floor Stamford, CT 06902, US Get directions Employees at Petro Home Services Anne Ciaccio Mike Motsinger Direct Sales Manager at Petro Home Services Elizabeth (Liz) Cooper. Using their technician came at a price and the 20gals that was put into the tank cost me 64.00. Choosing a heating oil service provider: the hidden cost of a bargain, Propane: how to power your outdoor living and entertaining, Tank & Tankless Hot Water Heater Services, When should you repair or replace your furnace, The heating equipment maintenance checklist every homeowner needs, Tankless water heaters vs. storage tank water heaters, 10 life hacks for saving on your heating bill this winter, Why you should switch to a new energy-efficient air conditioning system, How often you should change the AC filters in your house and how to do it, What size of central air conditioner do you need, Heat pumps vs. air conditioners: What's the difference and which should I get, Why you need an indoor air quality system: get the facts, Storm and hurricane preparedness for homeowners, Moving tips: let us take some things off your to-do list. Specialties: With over 100 years of experience, Petro Home Services provides home heating oil, propane, air conditioning, plumbing, generators, chimney, and home automation services to East Coast customers from Massachusetts to Virginia. They arrived on time and performed great. K.W. We're the only name you need to know for all your heating, cooling and other home comfort. Company said definitely in 2 days and broke that also. While we, of course, remain interested in individually large opportunities, we are particularly excited that this disciplined approach has enabled us to buy so many smaller but highly attractive businesses. Clear price gouging. Along with Manitoba, we also offer services within Northern Ontario, in cities like Thunder Bay. Their services contracts have taken a quantum jump in expense, but their service is the worst it has ever been. Will never do business with them again. This is a multi-location business. Petro Home Services | Reviews | Better Business Bureau Profile The pipeline is owned and operated by PetroChina WestEast Gas Pipeline Company, a subsidiary of PetroChina. They continue to deliver oil AFTER our account has been on HOLD for NO DELIVERIES for over a YEAR!! Jeff Woosnam "Petro Home Services shares common values with our partner Habitat for Humanity as we're both committed to helping families feel safe and more comfortable in their homes," said Jeff Woosnam, President and Chief Executive Officer of Petro Home Services. Petro Home Services accepts the following forms of payment: American Express, Check, Discover, MasterCard, Visa, Financing Available. Choosing a heating oil service provider: the hidden cost of a bargain, Propane: how to power your outdoor living and entertaining, Tank & Tankless Hot Water Heater Services, When should you repair or replace your furnace, The heating equipment maintenance checklist every homeowner needs, Tankless water heaters vs. storage tank water heaters, 10 life hacks for saving on your heating bill this winter, Why you should switch to a new energy-efficient air conditioning system, How often you should change the AC filters in your house and how to do it, What size of central air conditioner do you need, Heat pumps vs. air conditioners: What's the difference and which should I get, Why you need an indoor air quality system: get the facts, Storm and hurricane preparedness for homeowners, Moving tips: let us take some things off your to-do list, Automatic heating oil delivery and emergency service, Heating oil pricing plans to help manage heating costs, Equipment installation and repair services of systems from all leading brands, Special offers on new, energy-efficient heating systems, Installation, service and repair of central air and ductless mini-split AC systems from all major brands, Special offers on new, energy-efficient AC systems. He was very professional and was able to asset the situation and solve it quick. Petro Reviews (Updated May 2023) | ConsumerAffairs Well guide you through the process. Enter a Melbet promo code and get a generous bonus, An Insight into Coupons and a Secret Bonus, Organic Hacks to Tweak Audio Recording for Videos Production, Bring Back Life to Your Graphic Images- Used Best Graphic Design Software, New Google Update and Future of Interstitial Ads. Call 888.735.5651 to join our family and learn more about services. Home heating oil equipment and services to help you save. No, Petro Home Services does not offer a senior discount. Petroleum Services Ltd. joined the Petroservice team in August 2019. STAR GAS ANNOUNCES SEVEN ACQUISITIONS | Star Group, L.P. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. But they had done very good work up to that point so i just paid them. In these early days, we were a team of four employees learning the ropes and building expertise. We can keep you cool and save in the summer, too with energy-efficient AC equipment, service plan options, special offers and 24/7 service and support. Petro Home Services | LinkedIn Received a home heating oil delivery by Petro on 12/21/2022, priced at $6.16/gallon. Petro Petro Home Services - Home - Facebook Until 1991, it was a crown corporation of Canada (a state-owned enterprise ). They installed a new boiler or furnace for oil. That was not 100 gallons, I called PETRO OIL and the MANAGER tells me to shake my tank!! Sign up to receive our free weekly newsletter. Put $0 down on the latest energy-efficient systems. Was told the tech would be out to today. I left the company. I have not heard from him yet. Stay away from Petro. Petro is the best. Established in 1970, the St. Albert based company specializes in the installation and maintenance of petroleum equipment throughout northern Alberta. You can rely on our experts to take care of many other home comfort services, too and our dedicated team is always working to provide better service. As of June 2007, the companys largest shareholders were Capital Research and Management Company (a Capital Group company), with 7.3%, and Barclays, with 4%. My husband and I were not told in advance what the price of delivery would be, but after the delivery was completed, we received this bill for almost twice as much as we were quoted for the price of oil that very same day. Natural gas services: use natural gas in your home? So if Vincent shows up just know everything will be okay. Need to file a complaint? Copyright 2000 - 2023 Star Group, L.P. | Rude representatives refused to provide supervisors' contact info. I am worried that the floor has been terribly contaminated by leaked oil although I kept absorbent paper under which I replace daily. They would not deliver, they would let you run empty. They're reliable. Would be there on Tuesday, cancelled again. We are commonly referred to as Petroservice, our registered business name. With over 100 years of experience covering the Northeast from Massachusetts to Maryland and Virginia, Petro is a full-service heating and home services provider that keeps customers warm in the winter, cool in the summer and save on energy costs all year Home heating oil and propane services. I lost my heat on Sunday November 20, 2022. DON'T USE Petro. Petro Holdings, Inc. operates as a holding company. They also charged me tax and i had to fight them on that. Might convert to gas. Petro Home Services - Home round. Copyright 2022 Consumers Unified LLC. Our educations resources are focused on home services, including generators, safety tips,