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He disputes that the number of complaints he sends to the council is unreasonable, and says the emotion he can sometimes show when sending them is a symptom of his frustration at feeling ignored by the local authority. Read more: Ali accused of cover-up over findings on council flats scandal This fact sheet is aimed primarily at people who believe the council should be taking enforcement action against a nearby development and may be considering making a complaint to the Ombudsman. Check how much your council tax bill will go up by - The Sun Nice move Robert! Which is what makes this ruling, published yesterday, all the more extraordinary in its criticism of the council planners incompetence and lack of professionalism. On that basis, on June 17 I added to the complaint claiming that the s106 contribution described does not satisfy the legal requirements. Rightly, Inside Housing states, this is the story that everyone who lives and works in social housing has been talking about this year., In the lengthy interview, Hewitt says that the moment he stepped into the council home of Fransoy Hewitt in South Norwood, It was the most angry Ive ever been as a journalist, as a human being., The magazine reports, Footage of her flat revealed the appalling conditions that she and her two sons were living in: walls covered in thick black mould and damp so bad the carpet squelched under her feet. 11 hours ago 11h. And the council knew of the April 2018 High Court judgement and the documents placed on the Land Registry records. , No answers of course, from anyone. After the Croydon housing scandal had led the News At Ten on Monday night, the council published the following statement, "Croydon Council has launched an urgent inquiry into conditions caused by water leaks at a council high-rise block in the borough. "A planning enforcement investigation is ongoing and the ombudsman is being updated on the . I got neighbour from hell and Croydon council dont wish to do anything. Council delays and lack of enforcement cause residents misery Following complaints from neighbours about vandalism, broken windows and doors and fly-tipping, in 2013 the council began negotiations with the owner to get the property done up and then transferred to council control. Re Mr. Harveys comment above, I would comment that Land registry plans (at least, those shown on the Land Title documents) rarely if ever show the ownership of a boundary fence. He explained that the CCTV was initially installed for his protection and the neighbours' complaints about this was malicious and had no merit. He says that the smell and the cold he encountered in that Croydon council flat have stuck with him as well as knowing that repairs teams had been round and she had called the council over and over again. Show News, views and analysis about the people of Croydon, their lives and political times in the diverse and most-populated borough in London. We use some essential cookies to make this website work. It is up to the applicant to make sure they have all the other permissions in place, such as the permission of the land owner, Building Regs etc. Search Gumtree.com; Post ad ; Menu Login/Register Enter a location to see results close by . Information about our two-stage corporate process can be found on this page. Choicelet is proud to introduce a studio flat for rent in South London - New Addington under Croydon council. If your neighbours complain to the Council, you may find the Environmental Protection department writing to you asking you to take action to avoid causing a nuisance. Croydon council has declared effective bankruptcy for the third time in two years, saying it faces an "existential question" after collapsing under the weight of a "toxic debt burden . If Steve Reed OBE MP and Clive Fraser spent less time trying to strangle democracy in the LLP and more time trying to address these dire housing issues, theyd be doing what they were elected to do. Heather Cheesbrough, the six-figure salaried council exec in charge of the planning department, recently lectured elected councillors, telling them that, All the planning officers in the team have the highest personal integrity and professionalism.. Contact the police if your neighbour is breaking the law by being violent or harassing you. Removed all the trees they were not going to move !!! Contact the police if you think your neighbour has broken the law - for example, they've been violent or threatening. Designed to abuse the local voters. The facts about land ownership in this case were clear and in the public domain, the Ombudsman report states. Enter your email address to subscribe to this blog and receive notifications of new posts by email. Croydon, South London croydon.gov.uk Joined March 2009. We risk assess reports of noise and prioritise complaints where more than one neighbouring address is affected. Nuisance parking and abandoned vehicles | Metropolitan Police Aside from Croydon Council's mega 15% hike planned, London councils can increase bills by 10%. We will also ask you to keep a record of the noise and how it affects you on diary sheets for a few days or weeks, depending on how often the noise occurs . Dan Hewitts first report on the News At Ten was the start of an odyssey that would go on to highlight cases of poor social housing conditions across England. Wireless exposes disconnect between Bromley and neighbours. Only 10% of council housing repair jobs ever get checked, Ali accused of cover-up over findings on council flats scandal, Croydon shamed over dangerous squalor in council flats, Your staff make us feel less than human, Love it or List it is coming to Croydon and want you to take part, 37-34: Mayor's 15% Council Tax hike rejected in budget vote, 10-year campaign by locals wins reprieve for Central Hill Estate, Scott and Butler to be snubbed by Town Hall honours system, 'Stand up for the people and get fair funding for Croydon', Say No To 15% Council Tax Hike, Town Hall, Mar 8, Fairfield Halls offers some Easter movie magic for just 2, Council heat network hits customers with 25% price increase, 'You never mentioned 15% tax hike when seeking election', Teachers in unanimous vote to escalate their strike action. United Kingdom, NEW Help improve this site by . Her questionable management skills is a large reason why the planning department is in such disarray. The study also indicated that 1 in 3 neighbours have had some kind of a dispute. If you call is not answered using 020 8921 8166 please try 020 8921 8921. Planning department judged 'at fault' over boundary dispute That email included . The complaint process. If you are an owner occupier, please seek independent legal advice, For the Guaranteed Rent Scheme please email. Am I missing something? Another day, another ruling from the Local Government Ombudsman against Croydon Council. Location. The Planning department can advise on height of wall needing Planning Permission (PP) , which will depend on whether the wall is alongside a highway. Despite the surge of opposition to the replacement of a house, the application was passed by Croydon Councils planning committee on Thursday night (January 27).. It is established case law that local planning authorities cannot withdraw and re-issue decision notices to correct such errors. COMPLAINT 202004576. There is no discretion in that. Putting aside the likely unauthorised blocking of the highway, the demolition works were in direct breach of Condition 5 of the permission, which required the submission and approval of a Construction Logistics Plan before development commenced. Why havent they been made to stop work? Fransoy Hewitt had collated a diary of shame a list of all her phone calls and emails to the council and its contractors over the previous 18 months. It would not have taken much to point out to Ms Z or her agent the structure under construction was already on land outside the property boundary.. It is an offence not to comply with this notice and if a pollution enforcement officer witnesses a contravention of the notice we will usually prosecute the offender. Our efforts were initially confined to another scheme at No98, which had been put forward by one of the more rapacious developers in southern Croydon, Aventier. Complaints and feedback - Bristol City Council Croydons planners have recently lost a significant Judicial Review case in the High Court for their failure to enforce conditions on developments around the borough. Croydon council 'lacked care and respect for tenants' report finds Thursday to Sunday. Call the cops The LAPD suggests that noise complaints, from loud TVs to awful parties, are best dealt with by your local police station. Please select Council property Housing Association Private rented Owner occupied. Just another episode in the regular shambles at Fisher's Folly Another day, another ruling from the Local Government Ombudsman against Croydon Council. For any noise emergencies contact 020 8726 6000. Akton Recruitment has an opening for a SHELTERED HOUSING MANAGER ROLES AND RESPONSIBILITIES OF THE SHELTERED HOUSING MANAGER _____ To promote, encourage and support the continued independence and well-being of the sheltered housing tenants by monitoring, enabling and meeting the necessary support needs To assess, review and respond to ongoing support and housing needs of sheltered housing . "Led by an independent external housing specialist, the inquiry will look at what has . Meanwhile, for a while at least, and albeit it across a demolition site, the Newlands can enjoy an improved view of the greenery to the south. Most councils have yet to confirm plans, with about a third indicating they may propose a 3% increase. If we receive a complaint from you about neighbours playing loud music, we will send a letter to the alleged offender (s) asking them to keep the volume down. A brand new Croydon library could be sold off before it's even been used; Read More Related Articles. croydon council complaints about neighbours Were not stopping. I saw one of them trees come down no regard for safety just cut and left to fall. Croydon council declares effective bankruptcy for third time in two Croydon Council (202004576) - Housing Ombudsman The council respond directly to you with further enquiries or to update you as the rubbish is cleaned up. I have used the service on many occasions and found it very useful with prompt response to most complaints. Mr X and Mr Y contested Ms Zs garage encroached on land in their ownership. So, I find the lack of scrutiny of Ms Zs submission of Certificate A is a fault.. Read more: Feeble planners allow builders to get away with (tree) murder. CROYDON IN CRISIS: If 2020 was Croydon Councils year of Negreedy and bankruptcy, 2021 has been the year of leaks, mould and a local authority exposed as incompetent and uncaring about those living in its properties. A Croydon flat where the tenant subjected her neighbours to fighting, knife threats and excessive noise has been shut. Communal cleaning: The landlord explained that the caretaker was scheduled to attend weekly on a Monday Labour-controlled Croydon council gave planning permission for the development in Old Coulsdon; Neighbours said the nine-flat development is 'unquestionably' out of character with the surrounding area Croydon Borough Neighbourhood Watch Association (CBNWA) is a charity with a reach of up to 29,000 residents across the whole borough. Hewitt has spent most of the past year researching and following up countless other instances of appalling conditions in council and housing association homes. The condition of the neighbours trees and vegetation. A Croydon Council spokesman said: "We apologise for any harm caused to the couple in this instance. If you are experiencing ant-social behaviour there are many organisations which can help, depending on the situation: If you are a Housing Association tenant, please report the issues to your Housing Association. Council complaints? Croydon makes it into worst 10 However, this week has been very different because in and amongst my usual e-mails, I have received messages from residents raising serious safeguarding issues. . After further complaints from the resident the neighbour was issued with a Section 154 notice by the landlord ' s Public Safety Team. Croydon - Latest News, Headlines and Entertainment from the BBC Dozens of concerned residents took to the streets chanting "Croydon Council, shame on you" - as part of a protest against poor housing conditions on Wednesday night. Woman completes National Trust scone-eating project. A ward councillor, Lynne Hale, spoke at the meeting and raised a series of concerns regarding the overdevelopment of the site. Block by block: Quantums proposed five-storey block of flats for Hyde Road, a street of two-storey homes. Croydon council has outlined a drastic "renewal" plan that would result in extensive staff job losses and major reductions to services at libraries and children's . By far Croydon Council is the worse Borough ever. Because, after all, that kind transparency and honesty about dealing with its failures might catch on, and could even lead to the council learning from its mistakes, and who at Fishers Folly would want that? There were 121 complaints to the Ombudsman about the running of Croydon Council - more than 10 each month. Unlawful (and extensive) excavation works has thereby been allowed to continue (by default), necessitating large lorries using adjacent roads, the control/management of which the CLP was meant to control. Boston Borough Council said it initially received a noise complaint about "a number of cockerels crowing" at a property in Wyberton West Road. The councils Housing Revenue Account is a ring-fenced fund used to run the boroughs council homes. Croydon Shire Council PO Box 17 Croydon QLD 4871 (07) 4748 7100 (07) . For information, the Newlands letter of July 14 WAS copied to Katherine Kerswell and Sarah Hayward, Shifa Mustafas replacement. Planning enforcement. Class A gates, fences, walls etc see https://www.gov.uk/party-walls-building-works. This included the garage under construction to the south of the plot. Nicola Townsend: signed off decision notice. But he says because the council gave Ms Z planning permission, she undertook further building work. The types of neighbourly behaviour which seem to generate the most complaints, and which are also behind most of the decisions to move house are: aggressive behaviour (60%) Noise Pollution. Croydon Council had been dealing with our formal complaint for three months by this point. The council could serve an order on your neighbour to fix the problem. How we deal with corporate complaints. https://insidecroydon.com/2021/10/05/director-of-plannings-bogus-claim-over-institute-membership/. Talk to your local police about ongoing crime and anti-social behaviour issues: Contact your police safer neighbourhoods team, NEW Help improve this site by In January and February this year, Mr X sent the council three emails, chasing a response. Croydon man furious at neighbour having tree cutter over at 9am because it's 'ruined his lie in' Stop what you're doing and check out these cats that looks like vampires Dont include personal or financial information like your National Insurance number or credit card details. You can complain to your council about a hedge over 2 metres high or a tree that could damage your property. SPD2 is the document that has caused so much harm in Croydon and continues to do so. We are committed to making our website accessible to all visitors. Importantly, complaints help us to improve our services for all customers. As Inside Housing puts it, Many residents in the block and in another across the road had repeatedly complained to the council about the state of their homes. News, views and analysis about the people of Croydon, their lives and political times in the diverse and most-populated borough in London. Date of experience: 12 October 2021. They own land built on by Ms Z. If you are a Council tenant or leaseholder please contact your Tenancy Officer or call 0208 726 6000. Croydon Council. This was submitted to the Council and verified by the Planning Team without my knowledge. Make a complaint - Wandsworth Borough Council So typical of croydon council planners to approve such ugly large developments in a quiet residential area. Re Mr Patels comments above, it is actually frightening as to how much of the plot that can be filled up with sheds, under what is termed permitted development under The Town and Country Planning (General Permitted Development) (England) Order 2015, Worth looking up the UK Government Website, under its pages titled:- Our approach. A horrible horrible design (a word that does the ugly red blocks no justice) totally out of keeping with the local area, over development, and should never have been approved. Github; Twitter; Facebook . Accountability stopped in public service with William Whitelaw and the Michael Fagan incident. Posted. Read more: Croydon shamed over dangerous squalor in council flats Unlawful: the destruction of the trees on the Hyde Road site broke the planning conditions. A party wall agreement, covered by the Party Wall Act covers shared walls in between semi-detached and terraced houses, or structures such as the floors between flats or maisonnettes, plus garden border walls. I think there has been a breach of planning control near my property and the council has not taken enforcement action. Complaining about your neighbour - Citizens Advice Youre having a larf. On July 3, I was phoned by Mr Newlands, who told me that all the trees on the site were being cut down. I asked Will anything be done to enforce what has been approved here, or is the developer to be given free rein? Planning delivery has always been a weakness at Croydon Council and is the major factor in the recent referendum for a mayoral election. Croydon Council. Not if the latest development fiasco in Riddlesdown is anything to go by, says STEVE WHITESIDE. Sadly there isnt a bottomless pit in which to cast the lot of them. For Condition 5, development includes demolition and at the time of writing, the application to discharge it has still to be determined. The council failed to reply to any of them. Tell us if you're unhappy with something | Enfield Council Image: Cleaner Croydon, CC BY-NC-SA 2.0. Report into Croydon council collapse reveals leadership 'dysfunction I argued that the decision to give this undertaking any weight when determining application 20/00108/FUL was another error of law and further reason why Townsends decision notice could and should be seen as unlawful. It was only a week since the council had issued its Section 114 Notice, to become only the second local authority in England in 20 years effectively to declare itself bankrupt. Whether its unconsciously, there is potentially this culture thats seeped in of we dont need to rush this and thats a really dangerous conclusion to come to. Cheesbrough tried to jump ship, failed, and now she wants to stay at Croydon, and carry on mismanaging planning. Most councils have a private rented housing team. Ultimately it seems very like a boundary dispute between neighbours and Planning Departments are not best placed to become involved. Until it is, it will exponentially grow as the major problem in our borough. Call 999 if the crime is still happening or 101 to report a crime later. Croydons director of planning and strategic transport in November 2020 was Heather Cheesbrough, though she, too, may have been a little distracted from matters in Croydon, as shed just organised herself an escape plan from Fishers Folly with a new job in Redbridge. Well send you a link to a feedback form. Parties. Quantum Homes, their work on Pollards Hill South . We will normally only consider complaints about things which happened in the past 12 months. I Love Croydon Reviews | Read Customer Service Reviews of croydon.gov.uk He is supported in his complaint by Mr Y. If you need reminding, your response is now around 10 weeks overdue. If you're a member of the public who has concerns that a child or young person is being harmed or needs support, you should contact our Single Point of Contact (SPOC) team. The council said it would reply before the end of December. The parish council said it found vehicles travelling in . And Katherine Kerswell remains inflated but silent on the matter and Heather Cheesbrough is in professional denial (but were not exactly sure what her professional qualifications are?? Croydon council on verge of bankruptcy after risky investments Routinely, the Ombudsmans office, when issuing its rulings, avoids identifying the complainants. Our approach. Families have had their lives completely destroyed by this. The property is in a great condition, and ready to move in. Silverleaf Developments made a planning application that included my land. As far as I can see, Ive received nothing back so Ill take that as a No then. Hence the importance of having boundary markers such as concrete posts or brick pillars at all corners of a property, and making sure that neighbours dont nibble away and steal a sliver of land by moving a fence line. There may be visible damage to suggest a crash or signs the vehicle has been stolen, such as: Abandoned vehicles can cause a nuisance by obstructing roads, traffic and pedestrians. Report Illegal Parking / mySociety The Town and Country Planning (General Permitted Development) (England) Order 2015, https://www.legislation.gov.uk/uksi/2015/596/contents, particularly as set out under SCHEDULE 2 Croydon Council has been paying a private landlord for the bunglow in The Glade which is empty (Image: Monica McSherry) A bungalow which Croydon Council allegedly pays 2,000 a month for has been "empty for years". It will come as no surprise to anyone who knows the road, to hear that those lorries have been blocking driveways and preventing local residents from going about their normal activities, some of which includes caring for elderly relatives. Croydon in crisis: Investigation into housing scandal finds systemic 15, Navrang Industrial Society, B/H Sarvodaya Petrol Pump, Sosyo Circle, Udhna - Magdalla Road, Surat - 395002, Gujarat, India. Complaints can also be submitted in writing or by telephone to: Complaints Resolutions Team. Conwy. Resident heard 'most horrendous' bangs when vehicle smashed into - MSN Three days after the council approved planning permission, Mr X got back in touch with it saying Ms Z had recommenced building the garage and was committing a further trespass on his land. To contact us, please email inside.croydon@btinternet.com, elderly couple who have lived at 96 Hyde Rd for more than 50 years, to, Help to support our genuine local and independent journalism, Council chiefs accused by MP of being on side of developers, Council planners 3-month delay over Sanderstead complaint, shed just organised herself an escape plan from Fishers Folly with a new job in Redbridge, Regulation 122 of the Community Infrastructure Levy Regulations 2010, Developers given free rein from a council with no controls, Feeble planners allow builders to get away with (tree) murder, You can support Inside Croydons news-breaking independent local journalism. On Monday (21 December), the councils antisocial behaviour enforcement team shut 70 Alford Green in New Addington just hours after Croydon magistrates agreed a formal closure order. The planning committee approved the application. The complaints process - Stage 1 Once your complaint is received, the relevant department will aim to deal with it as quickly as possible. Propertis in Residential Property To Rent in Croydon, London