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Reduce the speed of the cleaner if it jams on convex or concaved spots on the pool floor. We have The Pool Cleaner sweeper. The motor is the power of the operation. Worn footpads or seals can also reduce cleaner speed and cause it to stick to the pool floor. Schedules: Pool pump is on 0900-1500 (6 hrs) daily, cleaner is on 1100-1300 (2 hours) daily. Really need help or ideas. 5. "width": "611", We got it moving but it will only travel backwards. Optimum Pool & Spa, LLC Top Pro Very good 4.6 Hi Richard, To find troubleshooting information for your specific pool cleaner, select the brand you own from the list below. Why wait around for your pool cleaner at home when you can clean your pool regardless of where you are With the convenience of iAquaLink app control for on-the-go cleaning and remote control capabilities, the Polaris EPIC 8642 iQ offers enhanced maneuverability with a tighter turn radius and greater agility to propel the cleaner up walls and over obstacles. pump regulatory changes . hello, i have a the pool cleaner x4. What you have to do is put the pool pulse on the end of the hose . I have an account where the Shark suction cleaner used to work great, now its slow and less efficient. Or there could be problems with the drive motors, drive belts, or other mechanical issues, with the cleaner or with the power supply. If the cleaners hose length isnt the problem, inspect your pools return jets. A Polaris tail sweep attachment can also be used, it wont spray out of water, only when under water. Adjusting the hose weights can affect the balance If the pool depth is More than 4 feet, but less than 7 feet use 2 weights: one 4 to 12 inches and one 6 feet from the swivel head. Jacuzzi Hot Tubs and Spa Owners Manuals As a last resort, place a small boulder in the area, or shorten the pool cleaner hose. 5 Best Suction Pool Cleaners of 2023 - Top Picks & Reviews - House Grail Or a loose connection inside the power supply? sanitization. Works perfectly fine on the skimmer. The brushes and climbing rings were torn and pretty worn from the previous homeowner so we thought that was the issue so I replaced those parts. With over 10 years experience in replacing covers for all Jacuzzi models, we are sure to have yours on file. Look at Paramount iJet, or Hayward Hydrosweep eyeball fittings for this. Thank you, "url": "https://x1.adis.ws/v1/media/graphics/i/lesl/its-logo-wide", "datePublished": "5/22/2012", When you restrict the intake lines, that causes small air leaks to open up into larger air leaks, with the increase in vacuum pressure. Hi Molly, if there was one available for your particular make/model, you would be able to find it on the manufacturers website, or on our website probably too, for the particular step that you own. My suction pool cleaner works fine except it runs over some areas a lot more than others and completely ignores one corner. This is relatively easy to sort out. Hi Jody, first make sure that the kreepy is receiving enough water suction (power), see if you can increase suction (by cleaning filter or pump basket or possibly impeller, or closing other suction lines). Air leaks in the hose or connections often cause air bubbles at the return line. If threaded, you could use Teflon tape or other thread sealant on the male threads, to help seal it up. Find the best Hot Tub Repair near you on Yelp - see all Hot Tub Repair open now.Explore other popular Home Services near you from over 7 million businesses with over 142 million reviews and opinions from Yelpers. Hi Amber, check the piston to be sure that it moves freely, sometimes some grit gets stuck in there, or the piston gets into a bad angle and wont slide freely in the chamber. "caption": "In The Swim Blog" Then after about 5 or 10 minutes it just stops. If it goes flat on surface will back up 5 and repeat (if it doesnt make it flat it will completely stop). The owners manual defines the blinking It could be a motor issue, or possible a cord issue. Hi Dan, I would suspect an air leak in the system, either in the vacuum hose, or in the pipe coming into the pump, or around the pump lid. "@type": "BlogPosting", Other skimmers and main drain lines closed? You can try contacting Jacuzzi https://www.jacuzzipool.com/contact-us/ to see if they can sell you parts, or refer you to a stockist with inventory. Can I fix this? Either back up 5 then drive forward start to climb wall treads stop moving falls to floor. The floating cords can break inside the casing, without any external damage, especially near the cleaner, where it enters the cleaner. To see if this is the cause behind your jacuzzi not heating, turn the heater breaker off and on. Hi, if the skimmer is empty, pour a little dish soap (just a few drops), to act like a lubricant. Eg. About 9 Revolutions per 15 seconds, or 34-38 RPM (per minute), is considered optimum for Letro Platinum cleaners. A Beginner's Guide to Hot Tub Maintenance - Swim University Manuals & User Guides | Jacuzzi.com | Jacuzzi Zodiac Pool Cleaner Troubleshooting - Full Guide I also replaced the pump basket which was cracked. The backup valve is new., lines and filter are clean. My Polaris 360 wheel turn On their own when i pull it out of the water, but when i put it in the water they do not turn on their own. Help! (2023) J-200 Owner's Manual. The impeller fan should spin for 10-15 seconds (youll hear a soft, high-pitched whine), and the tracks should move forward, then reverse and go backward. Hi there ah you have an old Baker Hydro skimmer, it sounds like. Check your owners manual for other tips if needed. Lately it has been spraying outside the pool and even getting stuck on stairs and acting like a fountain shooting water onto the deck. When I hear the pump getting louder I have to check on it. }, If Zodiac MX6/MX8 is not climbing your walls, ensure the flow is correct by counting wheel speed. Finally, with the cleaner connected, does the pump bog down, or lose prime, or begin to draw in air? Depending on which cleaner you have, there may be other methods as well, consult your cleaners owners manual, the troubleshooting section in the final pages. Suction side cleaners connect to a suction line in your pool, like the wall skimmer, or a dedicated cleaner line that sucks water into the filter pump. The more i turn my 3 way diverter valve to vac position the more i get air and my pool vac wont move. And check the pump and pipes coming into the pump for an area that may be sucking air. Worked great last year but for some reason it stays in he deep end of my pool? You may have grit in there, or need a new piston and cylinder assy. For flow below 5 or RPMs below 11, you will need more flow. Check your owners manual for specific adjustments for your particular pressure pool cleaner. I would definitely hire him again!" See more $75/consult estimated cost View profile 2. If not, you'll have to purchase a new one. the push rod that goes to the turning cog keeps breaking on one side when it turns after hitting the actuater bumper turn bar. Soak your filters in chemical cleaner every time you drain and refill your hot tub to extend their life and loosen any stubborn particulates. Whether you have a suction side, pressure side, or robotic pool cleaner, you will eventually experience some problems, like the ones discussed below. In such a case, pierce it with a long screwdriver, or cut it with a hacksaw blade, to remove it in pieces. Bleed off excess pressure at the wall fitting to slow down the cleaner. Likewise, tiny grains of sand or plaster can make their way around in-line strainers and clog up small openings inside the cleaner. How to Troubleshoot Polaris Robotic Pool Cleaners - Leslie's i have an aquabot, it only cleans the walls of the pool, it goes up and down, moves across the pool but tends to only clean the walls. Can the inner parts be bad on the valve not allowing it to suck enough? Having worked in the pool industry for several years now, Abby and I decided that 2023 would be the year that I would go out on my own and launch Summit Aquatics. Cleaner Does Not Move on Startup A faulty electrical connection is the main cause for startup issues. More pressure flowing to the tail can usually stop this, as well as pointing the rear thrust jet up, 12:00 setting, and pulling the head float out (Polaris type cleaners). Get $75 rebate! Check the cleaner for items stuck in the wheels. if horizontal across the top, or loose (not locked in place), it will tend to spend more time on the walls. My Polaris was lifted out of the pool while connected & now is not moving help. A lack of circulation could be the result of a dirty filter, a low level of water in the tub, or air lock in the lines. Setting up the vacuum is a simple matter of attaching suction hoses into the pool's pump system and turning the pool pump on. Flat head with clip on brush. How does a robot pool cleaner work? Any suggestions? I brought it to a local dealer who put the power supply and robot unit on a tester and they both came back fine. It is also possible that the tail orifice is clogged, if you find it intact and on the tail. Start at the motor, holding the unit upside down and look for the T pin on the motor and see if it is moving or turning. The leaf bag could be also full, holding the cleaner back from powering around the pool. Please help. What should I do? Solution You'll need to determine exactly what the problem is by examining a few things closely. Or a new pool cleaning machine? It only moves when you first connect it to the jet. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is . But the drain and skimmer dont get to do their job. "wordCount": "3483", When the piston is in a position blocking off the rear jets and only allowing water in the front jets. Follow the suction side pool cleaner troubleshooting tips below to solve any issues. Probably not your pumps fault, but something wrong at the wall connection. Any suggestions on a fix? When it occurs, however, the cause can be a full debris bag or filter, or the drive tracks or wheels have become worn or rounded, or are loose or out of alignment. It is designed to direct the water stream. "thumbnailUrl": "https://x1.adis.ws/v1/media/graphics/i/lesl/its-logo-wide", I have a legend platinum cleaner. Most suction side cleaners have a device in the skimmer that allows you to control the water flow. It is a holiday home Also be sure that both internal jets are spraying strongly, and the tail and thrust jet also spray strongly. To clean your filters, rinse with a hose and soak in filter cleaner. Hi Courtney, If you have disconnected the hose from the head of the cleaner and have good, strong suction at the end of the hose, but nothing when connected to the cleaner head Look thru the cleaner for any obstruction, Remove the diaphragm and inspect for rips/tears, be sure it is positioned properly and the compression rings have not slipped offinspect the inner extension pipe for cracks. It will not climb the walls in the deep end. Would this be a leak in the hose and how would I check that? Older styles also had ball bearings that went missing, or the internal spring may be faulty. Remove any debris and check for damages to the skimmer and strainer baskets. For this problem, all you need to do is adjust the thrust jet, located on the back center, where the water sprays out. Hi Marla, the Compass cleaner is made by Jacuzzi, and I dont see any retailers carrying parts for it yet. Clean those areas manually with a pool brush. Hi Jen, go easy on the culprit that did the deed, I dont think its related, probably not. Additional hose floats can be placed on the 2nd and 3rd hose section if needed. The wheels turn and it moves around the pool but the front is slightly lifted off the ground which doesnt allow the vacuum to pick anything up? 60. Not sure what to do next. INST 448 Jacuzzi JVX Series Pool pump V10-17. Product Review - Jacuzzi J-D300 Suction Side Pool Cleaner - Leslie's Since pool water powers pressure side cleaners, a slow moving cleaner is likely caused by inadequate water pressure. Hot tub pumps are hot. Powered by the pressure side of your pool pump system, pressure side pool cleaners dont use your pools filtration system to filter out debris. If there is no electricity, check for a blown fuse or breaker problem. the idea though, is that you only run the cleaner for 3 or 4 hours, and then you disconnect it, and the circulation is returned to normal. Frustrated with your current company? Check the belts (380 model). Search hose adapters on http://www.intheswim.com, or go here: https://www.intheswim.com/p/1-25-and-1-5-inch-hose-adapter?pcode=208&scode=SOCIBLOG. If I lift up the base off the bottom a couple of times it will start to vacuum again but eventually within 15-20 minutes it will stop again. When cleaning swimming pools, use chlorine-compatible cleaners. is the regulator valve essential to operating the kreepy krauly? Engineer-Preventative Maintenance $17/hour - social.icims.com Hi Tammy, from the Aquabot AquaJet Owners Manual: http://www.sparcomanual.com/ManualFiles/Automatic%20Cleaners/Robotic/Aqua%20Products/AG%20AquaProducts%20Manual.pdf Take a garden hose with high pressure, spray into the Valve Housing at each Valve Port opening. kd did. Need help troubleshooting what is wrong with your sump pump? I dont know why it wont go all over the pool. Turn the unit off. Or perhaps the hose is not completely full of water before you connect it into the skimmer. Any type of adjustment to make it behave. Strong return line flows can push the hose and keep kreepy in only certain areas of the pool. Secondly, check the flow as the cleaner may need more flow, If you have the Flow Gauge still, you can use to verify that that the flow gauge reads 5 or higher. "name": "In The Swim", To clarify, the first hose section that connects to the wall fitting If your pump is too large, you could drill small holes in the solid part of the fitting, to pull water in at that point, to create a bypass or alternate suction intake, however be careful that this does not create a suction entrapment hazard, drilling many small holes all around the fitting, is probably safer than one large hole in the side. whew! It could also be related to the placement of the hose weights and/or hose floats, a weight placed closer to the head may be needed. This all starting happening after I cleaned my filter. If your suction side cleaner does not cover your entire pool, check the hose length! Hi, likely need a few new floats. Swimming pool heaters are great, they make the water warm and extend the pool season on both ends. installed a new generic Kreepy Krauly. Hi Robert, does the power box led indicator do any flashing, indicating an error? You can do this by adjusting valves at the pump, closing the main drain valve more for instance, or you can increase flow by adjusting the springs on the sides of the Compass Flow Control Valve, which is used at the bottom of the skimmer. Step 2 CHECK WIRING - Compare connections to wiring diagram on the label of the motor. We buy a new MX8, but it does not clean the side walls of the pool. BUDGET POOL & SPA TECH - 323 S Powerline Rd, Boise, ID - Yelp Brochures & Manuals. If your pool cleaner moves around the pool normally, but does not pick up debris, clear the clog in the suction throat, or empty the debris bag or basket. JACUZZI COMET OPERATING MANUAL Pdf Download | ManualsLib Why is Your Dolphin Pool Cleaner Not Working? - Globo Pool Its vinyl pool. Solution: Refresh the PVA levels by letting your pool cleaner sit in your swimming pool till brushes have softened - this usually takes around a half-hour or so. This is the most common . Dolphin nautilus plus. Verify the booster pump is operating, and the filter and pump are turned on and running. Richard Schnittger It had not been working well so I did a rebuild kit and also replaced the back-up valve. Reaction between chlorine and detergent. Amazon.com: Jacuzzi Replacement Parts When I press the start button it wont start. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is . Home | Polaris Pool It might be too small, or too long to bring the necessary amperage to the power supply box? I have a Polaris 180. If the water flow through pump is always tedious to obtain at start-up after cleaning the lint basket, then an examination of the system to establish a reason and correct the cause is recommended. Secondly, make sure that the wheels are properly adjusted and not missing teeth or any small parts. Also, ensure the pools surface is not covered in algae as this slippery surface will affect the cleaners traction. may not have enough suction from the pump, can you reduce suction from other lines, such as main drain or other skimmers, to draw more from the MX8 line? Hi TIm, are you talking about an Aquavac robotic cleaner? CLOGGED FILTER (High PSI) - Again, if water can't get through a clogged filter, you will have less water flowing out of the filter. There are three main types of pool cleaners: suction side, pressure side, and robotic. Check your return line eyeball fittings, aiming them down towards the floor is usually best. My sharkvac is getting high ventered on the pump water intake drain on the bottom of the pool. Full Description. Follow the pressure side pool cleaner troubleshooting tips below to solve any issues. In high demand. We put it in and it will go to the other side of the pool on its own but when it get there it just starts. why is this happening? If the cord is intact, test the resistance of the wire with a test meter to ensure that the cord wires are not an issue. If its not climbing the walls like it used to, its probably also going slower. With the booster pump running, grab the pool cleaner hose, and slowly pull the cleaner toward you, inspecting the hose for leaks as you pull it out of the water. 116 hires on Thumbtack. If equipped, verify your backup valve is working. I have the Aquabot x4 Model 200 and it spends most of its time on the walls or trying to climb the steps. Find a Dealer. Use the pool brush (great exercise), to brush the pool early and late in the day, when its not so hot outside. You can use shaving cream around suspected air leaks, as an aid to help locate an air leak. Hi, I have the Hayward W3PVS20JST Poolvergnuegen Pool Cleaner. A last resort may be to replace some hose sections. Check the power supply fuse, and inspect floating cord closely those are the usual suspects. I have adjusted the little key screw on the side but still no luck. Change the direction or cleaning pattern of the cleaner if its stuck in a corner of the pool or stuck up against a step. You can remove the cleaner from the pool while the pump is on, we often do it to test water flow. Hi My Polaris pool cleaner seems to be running fine except detail on my pool cleaner is not going back-and-forth. Hi l have a zodiac robot cleaner that wants to clean the walls not the floor. Behind the scenes is a lot of cuddles and play time. If it's a problem with the heating element, a technician will have to inspect it to determine if the heater can be salvaged. Specialties: We specialize in swimming pool tile cleaning, swimming pool tile repair, calcium removal from fountains and other water features. Now, i should say that if you are using a pump and filter system that is too large for the cleaner (it is meant to work with the 1500gph to 3500 gph Intex filter systems, then that could be the problem. The hose is not floating like it should be? The wires inside the cord can short or fail, esp. Hi, I watched it and its running into the wall and staying put, refusing to reverse. Step 4: Test the Pool Cleaner Cable. Overview: As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. This cleaner is designed to vacuum small debris. Covid-19 & Pools COVID-19 RESOURCE. You can rotate them side to side, or flip them around. "contentUrl": "https://x1.adis.ws/v1/media/graphics/i/lesl/its-logo-wide", . Also check that the hoses are firmly connected to each other, and that the swivel is swiveling, where the hose connects to kreepy. Worn tires will reduce speed and wall climbing ability. Pool Cleaners, Pool & Hot Tub Service. What can be wrong. Secondly, the cleaner could be overpowered. Once the PV brushes are soft and pliable, the robot should start lying flat on the bottom of your pool. Oftentimes, the wires inside the rubber casing will short out or break. "identifier": "" Jacuzzi Hot Tubs Spec Sheet Each Jacuzzi Hot Tub offers a unique design and has a range of features. Health Benefits Buying Guide Get Hot Tub Pricing Cost of Ownership Guide Promotions & Financing Free Hot Tub Brochure Hot Tub Installation Guide SmartTub System Image Gallery. The main reason for this type of issue is typically a congested pool filter or clog at the intake hole at the bottom of your pool cleaner. Remove the top cover where the wire enters the cleaner using the Philips head screwdriver to see the motor's connector. Adjustments to the adjustment arm (the one with the spring on it) can provide a bit more room or play between the parts. Suction-side units tend to have smaller intakes, and without a booster pump, their suction power is often lacking. Even if you clean the filter, a test you can do is if you have a sand or DE filter, you can put the valve on recirculate and run the system. Hi Regina, the cleaner does not know if the pool is clean or not, they arent that smart It could be in the wrong cleaning mode. Pool Lube on the o-ring can also be helpful, sometimes necessary, to get the fitting turned in all the way. The free chlorine level is too low. }, It can also happen when the 360 is over-powered, as it flies around the pool, 17-19 psi is best, if you have a gauge on the line. The hose determines how much room the cleaner has to move in your pool. How To Troubleshoot a Pool Pump Motor - Motor Overheated Summit Aquatics - Blue Springs, MO - Nextdoor }, As a last resort, the tail can be cut shorter. How can I get it to cover the entire pool? Robot will not climb walls Sometimes this problem is as simple as the pool water being too cold. Hi Rosemary, I read thru the manual https://www.intexcorp.com/support/ and it did not address air suction between hose sections, but I would first make sure all connections are tight (I assume they are threaded, but maybe they are twist lock). It wont clean the 3ft section and the stairs. For some robot filters, fine silty dust will pass right through. Also check that each of the arms is free of any obstuctions, and that the pressure to the cleaner is proper. The randomizer isnt moving. Slipping wheels can cause a pressure side cleaner to get stuck in the deep end and not have the strength to pull itself back up into the shallow end. Do you think I need a stronger pump? DE filters can also bypass debris with a missing air bleeder screen or sock. Check the wheels as well if there are any rocks or sand stuck in them. It could also be a damaged wall fitting connector, item D-29, but usually itts the UWF. Sand looks normal in the filter. What can I do. Filter is completely cleaned, (basket, cartridge filter, its all cleaned and not clogged). Suction Pool Cleaner started running slowly after new (stronger, from 1 hp to 1.25 hp) pump motor was installed. Articles and resources for swimming pool owners and DIYers. Offering the ultimate customized cleaning solution with SMART Cycle functionality that learns your pool, the VRX iQ+ calculates the most . If your cleaner gets stuck on or under your pool ladder, install a ladder guard kit. POOL CLEANER INFORMATION. If the pump being too large is the issue, a small bypass can be created, with a 3-way valve, to send some water around the filter, unfiltered, or a larger filter I suppose, would also be a good choice. Hi Angie, check that the hose floats are in the right position, and that the hose sections are all tightly joined. This Polaris is on a separate pump. Inspect your cleaner hose, each section for holes, and be sure they all fit tightly together. This operation will necessitate the use of your pump. (2020) Pre-Delivery Guide. Sand too small; recommend .40mm to .50 mm size, FILTER WILL NOT KEEP WATER CLEAN. Solution: When you will face this trouble, open up the cleaner, and check out the internal tubing, whether it is connected properly or not. { Hi, that could be low suction from a not very powerful pump, or other pipes also open like other skimmers or main drain, or loss of suction at hose connections between cleaner and skimmer. Power Box and Control Motor Box have been tested, good. Choose your model and in only a few easy steps, order your brand new cover now! One solution is to stretch the hose out along the pool deck in the hot sun, using weights if needed, to straighten out. We have a Polaris 825 and one of the trac belts keeps coming off. What can I do to make it stay on the floor longer and actually clean the bottom of my pool? 2. Centennial, Colorado. It is a genuine item that is supplied by the original manufacturer for use with Jacuzzi spas. Hi Jason, it may be that the new pump is too powerful for the filter size, and this has raised pressure, and when you add the strain of a suction cleaner on the other side of the pump, it just gives up. Overview: As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. "headline": "Automatic Pool Cleaner Troubleshooting Guide", How to Troubleshoot Pool Pump Vacuum Problems - SFGATE Baracuda G4 | Zodiac Pool Systems If I give it a little push up the wall it will start to climb the rest of the way. This starting the r d of last season and behaved the same first time in the water this year. "url": "https://x1.adis.ws/v1/media/graphics/i/lesl/its-logo-wide" It runs slow on filter mode (sand filter) but it runs properly while backwashing or running water to waste. Powered by the suction of the pumps water flow, suction side pool cleaners clean the whole pool in a random pattern while the pool circulation system is on. A clogged basket or dirty filter are the two main causes for a sluggish suction side cleaner.