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What the heck are yall doing Straight Talk I am so pissed and discouraged with you. This whole situation is f*cked up and I dont know what to do. Press 1 for English and then 4 twice through menu prompts. They are NEVER helpful and could care less about what you need done. Get buying tips about Prepaid Phones delivered to your inbox. Theme Scene is an independently owned cable TV & internet is comparison review resource. Since youre no longer interested in their services and have requested them to cancel your subscription, you must return their phone and any other accessory in your possession. Wi-Fi: Use a secure Wi-Fi connection to stream music, video, and other data heavy content. Straight Talk uses the AT&T, T-Mobile, Verizon and Sprint networks. After requesting the customer service team at Straight Talk to cancel your service, your request will take 24 to 48 hours to be approved. I told all of them the error I got. Their website claimed my transaction didn't go through even though my credit card was charged. Call Straight Talk customer service faster with GetHuman 800-876-5753 Customer service Current Wait: 25 mins (14m avg) Free: Skip Waiting on Hold Hours: Mon-Sun: 8am-12am EST; best time to call: 8:15am Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! I guess you get what you pay for with the cheap service!!! You can use our automated system or speak to a Customer Care Representative. You have quick access to the information you need from the fly out Menu on the top left. NOTE: It can take between 15 ? A Gmail account (Google?s free email account from Gmail.com) is required once your phone is activated to access Gmail, Market Place, and Calendar. Straight Talk customer service Whatever your reason for cancelling, todays guide will give you a detailed walk-through on cancelling your Straight Talk subscription. The latest review Sales/Customer Service was posted on Feb 21, 2023. Straight Talk is one of the leading wireless carriers in the United States. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! Advertisers above have met our Activation Once the app and email has been set up, an icon will appear on the applications menu. You can call us directly and we will help you. Alternatively, the rep informed me, I could provide numbers I had called on the phone during the two months before I purchased it. > Sign In / Reset Password. I can't get pictures in my texts and they are no help after days of taking to them. Reduce the use of the "Live Wallpapers" (These use processing power and memory). I want to keep the phone just someone lying to me like that is crazy. Apparently I am not the only one with issues. And you can click here if you want to compare all the contact information we've gathered for Straight Talk. The customer service hold times are so long even after holding for almost 2hours the representative somehow hangs up again only to call back and the phone does the exact same thing the previous representative did after I explained the situation yet again this has become a routine thing with straight talk not to mention the service is becoming horrible calls dropping no service the list goes on!!! There isn't a clear warning about this and they won't give you a refund if you buy service that doesn't work for your phone. It is affordable and I like that I could bring my own phone. Sometimes, they might try to convince you to remain with them. Copyright 1997-2023, Ripoff Report. Customer WebSupport - Straight Talk Home / Support Chat With Support Our friendly customer service agents are ready to assist you Manage Account View your order history, see updates on current orders, and even manage return and warranties all from one convenient location Warranty & Returns So even if you wanted to keep your phone number it's impossible until THEY update their system. [Answered] How to Cancel Straight Talk Service Guide, [Solved] How to find Straight Talk PUK code Guide, [Answered] How Many Lines Can You Have on Verizon. Straight Talk Common problems addressed by the customer care unit that answers calls to 800-876-5753 include Transfer Phone Number, Lost or Stolen Phone, Device Support, Account Access, SIM Card Transfer and other customer service issues. @PBQB523 Focusing on our quality of customer service is our priority. Companies can ask for reviews via automatic invitations. You'll sit for hours waiting for help. Unsubscribe easily. Credit card and Account required for enrollment. Will I be able to use my existing handset when I move to Straight Talk? Have an idea for Straight Talk? Unfortunately, not everyone can resolve issues by talking with Straight Talk's customer service representatives over the phone. You can not ever speak to a Manager when you do they hand it back to the same rep who coulnt help you in the first place! I have been with Straight Talk Wireless for 3 years now. Power and Associates has ranked Straight Talk customer care significantly lower than most full-service prepaid and postpaid carriers, though Smart Talk does rank ahead of some limited-service, prepaid brands. This number works. They refuse to credit my account and are charging me full price for another month without the service I paid for. By texting keywords to 611611, you are consenting to receive response messages. Straight Talk WebStraight Talk is a scam For the last few months I have had data problems, connectivity issues, cannot log in to website or app. I went through their website to purchase a phone and new service where they offered me a phone lease through something called SmartPay. Sky river casino Sky river.com One of the worst yet.so called promotion and they gave nothing.. Elk grove Ca. You must remove something in order to add this {{prodName}} to your cart. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, minutes used and other factors. Cell service is strong here. There are no contracts and no hidden fees. AUTO UPDATES: Turn off auto updates on your apps or change your settings to update over Wi-Fi only. Calling in almost every day for 2 weeks resulted in only frustration at the incompetence of the cust. Had enough of straight talk terrible customer service. The next best way to talk to their customer support team , according to other Straight Talk customers, is by calling their 877-430-2355 phone number for their Member Services department. There are 1000's of complaints on Better Business Bureau, Reddit, and many other forums. Straight Talk is also branded as Tracfone and offers prepaid phone service. BACKGROUND APPS: Turn off apps running in the background. I have questions that Wal-Mart can not answer. They switched their phone towers to use Verizon towers and have no idea what the f they are doing. We are sure when you signed up for Straight Talk services, they sent you a phone along with other accessories. I laughed as I am expected to have two phones when I am dealing with the issues. Great help!!! All of a sudden my phone stuck in sos mode. How Do I Purchase a Plan with Straight Talk? So if thats what you want, feel free to explore it. The worst phone service ever!!!! Straight Talk: Call 1-877-430-2355. Navigate to the Support tab and click on Contact Us. Tip for resolving issues: Before trying again to resolve your issue via phone-based customer service, live chat, or social media platforms, jot down some notes about your problem, your experience trying to resolve it and what you'd like to happen next. When I switched my wife to Visible from Cricket it only took ten minutes.I will never buy Straight Talk again. Straight Talk is a low-cost, prepaid wireless and home phone service provider that is affiliated with TracFone. Call Directly SIGN UP and get promotional emails Self-service tools available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. They asked if they could call me on a different number to troubleshoot. You will need to perform a separate checkout for the items in your cart. WebStraight Talk Silver Unlimited $45 Text, Talk and Web Access 30-Day Service STRAIGHT TALK $45UNLIMITED 30 DAYS REFILL CARDTALK + TEXT + UNLIMITED DATA30 service daysUnlimited N.. $34.99 $45.00 It goes against our guidelines to offer incentives for reviews. The company is lauded for offering some of the most affordable and reliable telecommunication services to millions of users scattered across the US. There may be more specific results for "straight-talk-.com", For more specific results for "straight-talk-.com", Showing 1-25 of 137,789 Found Reports I mean extremely rude. Lastly, its insane to me the concept needing my IMEI number to lock it to the sim. Check the "Battery Use" screen to review features or functions that have been consuming your battery. Meanwhile, she said their is nothing wrong with my phone. Thanks SO much! It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Corporate Advocacy Business Remediation and Customer Satisfaction Program. Its Free to Join! r/StraightTalk 2 yr. ago. I highly recommend straight talk as yo Straight Talk is a cellphone service provider that offers fixed and unlimited monthly plans. Get rewarded with Free Service at Straight Talk Rewards. Straight Talk is also branded as Tracfone and offers prepaid phone service. When you purchase, activate, or use a Straight Talk product or Straight Talk Wireless services, you agree to comply with the latest Terms and Conditions of Service, which are subject to change from time to time without notice. This company is a total scam. You now have a spot reserved for Straight Talk Home Internet Service! FACEBOOK SUPPORT Everyone is on Facebook, and so are we. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Asked for a supervisor and was told they don't transfer calls. Calls must originate from the US, or Puerto Rico. Straight Talk does not have any long-term contracts and affordable plans, but some consumers report slow data speeds. WebFor your convenience, you can use the information and Straight Talk porting instructions below to get your Straight Talk account number and password. I spent HOURS on the phone with customer service getting the same answer every time. WebStraight Talk, Inc. Privacy policy I've had Straight Talk for 2 years now and I have not a single complaint about their coverage, their service or the price. I called back twice more, the final time the rep. was ridiculously rude and dismissive and started singing "i'm sexy and I know it" until I finally hung up. When I FINALLY got a hold to someone they had the nerve to tell me that they cannot refund me my money. Hopefully, that will prove to be a better choice as I run a store and absolutely have to have reliable service. It's not always clear what is the best way to talk to Straight Talk representatives, so we started compiling this information built from suggestions from the customer community. Turn off Bluetooth and GPS when not in use. I have purchased my plans by the year for long time as well. We don't call a lot of people. Corporate Advocacy Program: How to repair your business reputation. Send a letter: It is also possible to write and send a letter to Straight Talk. Would not make an exception,to a hotel reservation I made thru Priceline. The Straight Talk call center that you call into has employees from Florida and is open Mon-Sun: 8am-12am EST according to customers. We've come across 5 numbers locally that we can't call. We will definitely take your comments very seriously and want to know more about your bad experiences, so we can focus on them and come to a solution. Straight talk Y'ALL NEED TO BE TRUTHFUL TO YOUR CUSTOMERS. I called to have a Straight Talk iPhone 11 unlock and a guy was asking me all those silly questions about the last number I dailed last four of Debit (OK) and I provided and he said that it was incorrect(Liar)! I asked what request and he said that the ticket was closed and there was nothing else he could do. And should that be the case, you might want to cancel. The 2nd person wanted me to scratch off the pin on the data card. And yes, you also have the option to transfer the phone number to a different carrier. I bought a sim and plan from them at Walmart for $35. Once the application is downloaded, you will need to sign in with your email credentials (username and password). Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. How Do I Activate My Straight Talk Phone? Contact Straight Talk via social media: Another text-based option is to contact Straight Talk through its Twitter or Facebook accounts. Some customers claim that Straight Talk throttles data too quickly and that there can be discrepancies between. There's a problem. There are no hidden fees with Straight Talk, and there is no cost to activate your plan. Straight Talk does not own their own cellular towers. Shop for phones, devices, accessories or bring your own device, Enroll in auto-refill or refill your service now. I was charged the full amount and then the next day lost phone and text service. Before you can cancel your Straight Talk subscriptions, youll need to know your account information. We though we'd save money with Straight Talk. Straight Talk I have been a loyal customer since TracFone days! You have signed up to receive notifications to let you know when Straight Talk Home Internet Service is available at your address. They all told me no problem they can get it working. I am very angry. The company offers a wide variety of phones, including budget phones that come free with a phone plan. Available online only. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard. The phone is not within the Straight Talk Service Area Map . Straight Talk Straight Talk has continued to offer quality services since launching a few years ago. Im so mad right now. He then said that a label would be sent to my email, to send the phone (via UPS) to Straight Talk, after they received it they would send a phone back to me. Access self-service 24/7 to buy service, manage your rewards, enroll in Auto-Refill and more. Straight Talk While 800-876-5753 is Straight Talk's best toll-free number, there are 10 total ways to get in touch with them. Press 1 then 1 then 5 then 2 then 5 then 2 then 3 then 0# each time it asks for a phone number. I told them I would like a refund. strict standards for business conduct. I got the box and a 1 month data card. After multiple phone calls I ended up talking to someone at SmartPay who confirmed my transaction went through and provided me with an order number. Unacceptable. I never was able to get one. Still no service. I bout a iPhone 14 pro through them over a month ago, had issues setting it up and that was a nightmare but it finally worked. After spending over 2 hours on hold they disconnect me. Straight Talk I reset network settings. We've created these shortcuts and apps to try to help customers like you (and ourselves!) You now have access to Top News articles including Sports, Entertainment, Finance, Health, Lifestyle, Auto, and Electronics. I then got someone that I explained the situation to again, gave the person my ticket #, from earlier in the day, and he then stated that "my request was denied". What are the reasons for cancelling the Straight Talk service? DEVASTATING to my business. Apparently I am not the only one with issues. Do not work with this company it's a scam. Customer Service: 1-877-430-2355 | 1-888-442-5096 Hours: Monday Sunday: 8:00AM 11:45PM (EST) Sales: N/A; Dealer Support: N/A; Fraud: N/A; Insurance: N/A Get immediate Straight Talk support from HelpOwl.com. Call (888) 442-5102 to request an unlock. Straight Talk is available through Walmart, but you can also purchase equipment and modify your plan through the Straight Talk website. Tried porting it back to my old carrier and the number is GONE! If you need more data, you can purchase a 2 GB data add-on option for $10. Concluding that she was psychotic, I asked to speak to a supervisor. To port in your existing telephone number to your Straight Talk phone, the number you are porting must be active with your current service provider. Then to unlock your Straight Talk phone: Retrieve your phone's IMEI number. How do I cancel my Straight Talk service? Sign up to receive our free weekly newsletter. In order to request the transfer and initiate the activation process please go to www.straighttalk.com/Activate, and select the radio button option "Activate my phone with a number transferred from another company." When I called customer service to get a replacement they told me Im crap out of luck and continued to belittle me and verbally attack me as if it was my fault they sent me a broken inoperable device. I use the app to refill my monthly service and it always goes off without a hitch! Your balance information will be displayed on the screen. Jan 4th of 2023 lost all coverage and internet. There's no kind of help or communication to help at ALL. All business will get complaints. WebStraight Talk is a brand of wireless phone service in the United States and the Caribbean. No international roaming allowed. WebShould you have questions or concerns, please contact us via chat or by calling one of our customer care representatives at ************** PIN ****. Still hasn't. He'd sobered up four years back after several rounds of nearly fatal encounters with various substances. All other trademarks, service marks, and trade names referenced in this site are the property of their respective owners.