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Ticketek: A global leader in ticketing and technology. 1. . Be sure to check our page often for the latest coupons. To apply for a Refund You must complete the Refund Application Form here as soon as You know You cannot Attend the Booking, and up to 60 days after the Booking. Verified Tickets by Ticketmaster | Official Fan Ticket Marketplace Website doesn't work. details of the event including: name, date, time and venue. Reddit and its partners use cookies and similar technologies to provide you with a better experience. In the plus side I didnt have to do anything except nominate price. Created by Nicole Bowman. Functional cookies There are now 6 discount code, 8 deal, and 1 free shipping promotion. Ticketek marketplace : r/australia You can reach us at 1300 651 607 or resale.service@ticketmaster.com.au or by writing to Ticketmaster Resale at Level 5, 364 Lonsdale Street, Melbourne, Victoria . We've got your back: all you have to worry about is getting to the concert on time. Once seat selection is done, add your personal details and pay for the tickets. It deals with tickets in categories like sports, theatre, concerts, arts, and more relevant events happening near you. what exactly is their $15 fee paying for? Dyson Hair Dryer Cord Management, Both Ticketmaster and Ticketek are authorized and well-known marketplaces featuring individual sellers, clients, and buyers from worldwide. For Gorillaz and The Avalanches please phone Ticketek on 1300 665 915. . 30 days. Our integration means you can list tickets for resale directly from your Ticketek account. On the secondary market, fees are equal to 31% of the ticket price, on average. Ticketek Marketplace Customers who have previously purchased from Ticketek can quickly and easily list their tickets for sale on Ticketek Marketplace. Sell tickets directly from your Ticketek Account. Ticketek AU - Apps on Google Play Try to use someone else or let me know how I can get my refund. Wed 8 Mar, 23. The Ticketek App connects you to thousands of live events and experiences across concerts, sport, comedy, theatre, arts and exhibitions. are therefore always enabled. Before I get into it, I would recommend waiting more than a few days for them to get back to you. You may even reserve seats and pay for them later. I have not been paid yetI have taken the matter to the Dept of Fair Trading. Why does Ticketek Marketplace charge fees? - Ticketek Marketplace NZ Yeah same issue here - unable to remove listing. We use modern, anti-fraud technology and hang on to tickets until payment is received. Mobile app tickets are becoming increasingly popular lately as well. . Save my name, email, and website in this browser for the next time I comment. I used it to sell tickets to Penn & Teller (due to Covid wahhhhh). Tickets for Sport, Concerts, Theatre, Arts, Family Events, Comedy Taipei: Private Tour to Jiufen, Yehliu Geopark, and Pingxi Please let me know if anyone had gone through this issue and how did you all solved it! This is to maintain the upkeep of the platform and service and manage the accounts of both buyers and sellers. Been trying for days. we hold on to your ticket until payment is received and any fees are clearly outlined. Unknowingly, I was obviously redirected to the resale site where I paid $949.51. FAQ | Sydney Coliseum Logged a Consumer Affairs ticket and posted on the Ticketek Australia Facebook page. Australian F1 2023 - 4 Day Pass. The two ticketing companies will now include unavoidable fees in prices earlier . Similar thing happened to me when selling tickets for The Strokes. Go to the Vivid Seats home page, and click on the small "Sell" link in the upper-right corner. BuburAyam.asia Any fees are charged to the buyer on top of the amount you want to receive as a seller. If they try to ghost you or pull some dodgy shit, tell them you will lodge a claim with VCAT. Well after visiting a Melbourne Ticketek office & calling the phone number twice for a lengthy time, I finally got a lady by the name of Sandie who was really helpful in that I needed to change my concert tickets over to wheelchair companion tickets due to having an operation on my foot only last month & now not able to weight bare for any length of time on this foot. @Ticketek_AU + scalpers . Ticketmaster Entertainment INC, popularly known as Ticketmaster is an American ticket sales and distribution platform with almost 50 years of experience in this field. 2023 Australian Formula 1 Grand Prix 4 Day Pass (Thurs-Sun) Their system is a joke, you cannot call anyone except an automated machine and even after lodging two tickets I have had no response. See Tickets. Starting with experience, Ticketmaster has a couple more years of experience than Ticketek. *Plus fees and charges All patrons 17 and under must be accompanied by an Adult. After you find the event you were looking for, tap on it to view all the important details like the date, timing, etc. ticket I received an email stating that they had been purchased and the money would be in my account 10 days after the event. So, whether you are looking forward to buying your favourite bands concert ticket or wish to visit an exhibition that has your favourite artists artwork displayed, in any case, Ticketek can help you. If you have mobile tickets, Ticketek sent you the special mobile links by email and SMS. Calls to the only listed number for Ticketek are just cut off. price. Marketplace My Ticketek Ticket Delivery. My company I accidentally bought extra concert tickets and wanted to sell them. on Ticketek, you can sell it on Tixel. 3.) Ticketek - With over 40 years' experience ticketing the biggest live events and venues. I also think they're just swamped with customers. If for whatever reason you are unable to attend or need to sell your ticket, selling on Ticketek Marketplace is an easy and secure option. I sold my tickets, received an email that they were sold and that I would receive my money 7-10 days after the event. Feb 9, 2023. If you are talking about the field then yes, Ticketmaster is the same as Ticketek and both work in the ticket marketplace industry. If you can buy tickets somewhere else, do it! :/, The 10 days is actually supposed to be 10 days after the concert date. I want an refund, yet there is no way I can get it. . When people buy and sell tickets via Ticketek Marketplace, it creates a chain of private buyers and sellers. 20 days ago. Complained via FB Messenger with no response until I threatened to go to ACCC or Fair Trading. How do you know if theyre secondhand tickets? When I was looking into this for my own issue, it says they do this in case of any issues with the ticket or the event itself. I tried selling my tickets there and they never got purchased. The Box Office is located at the Western Entrance and best . Get a real job. The above discounts are the most recent Ticketek Gift promotions across the internet. Most of the sellers are sole brokers and the entire control of pricing of tickets is in their hands. This post has been marked as non-political. Press question mark to learn the rest of the keyboard shortcuts. I have definitely been scammed. Join. The Professional plan costs $39.99 a month and includes perks like the ability to run free shipping promotions and in-app ads, customize shipping fees, and add additional users to your account. Tickets were fully refundable so asked for refund as we couldnt see the match on 15th due to quarantine. General 1. Then I looked on Trustpilot at their reviews and really started to worry! I'm pretty desperate for this event because i don't see anyone selling tickets for this anymore and marketplace seems like the only legit place. literally having the same issue right now, been more than 10 business days and havent received shit, Did you end up getting your refund? Report. By purchasing a ticket, you agree to be bound by these Terms and Conditions. Find a selection of real tickets for the hottest upcoming events listed by fans at no more than 10% above face value. Will also be reaching out to A Current Affair! Can I purchase tickets at the Box Office at West HQ? Barcelona vs A-league All Stars single ticket. In short, both companies offer platforms that are easy to use. Even if you are a newbie in buying or selling tickets online, using either of the platforms can be helpful. Press J to jump to the feed. I will NEVER buy tickets from this company again! Customer support was really good too, they were polite and fast with replying emails. Hi, can I ask what section of consumer affairs did you contact? Tixel is available to all Ticketek ticket types and all events: Music, Further details in the disclaimer. Refunds takes weeks. They need a better system and more staff it seems. Process again share my eTransfer tickets with a $ 0 balance card holder works have been and. In fact, a study by the U.S. Government Accountability Office found that ticketing companies charge an average of 27% of the ticket value in fees. By the 10 days, I meant that they said I would he given the money 10 days after the match. And the sellers have an upper hand under this category as they are not charged any additional amount or charges for selling the tickets on Ticketek. ticketek marketplace fees. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I just received an email from marketplace today saying the funds have been sent to my account and to wait 2 business days for it to show up in my account. In the next step, it will ask you to confirm your booking. Find out how we combat fake reviews. mobile tickets. I'm trying to purchase tickets through ticketek marketplace and it keeps saying "unable to lock ticket" when i try to check out. Buy your tickets for sport, concerts, theatre, arts, family events, comedy festivals and more. Your email address will not be published. Based on the customer reviews, Ticketmaster Customer Service is quite helpful in solving issues fast. Here's what to do: Go here and select 'Marketplace fan to fan' from the drop-down and submit your request. Not all event tickets will be available to . I have repeatedly submitted requests for a refund (including relevant evidentiary documentation) but just receive an outdated automated response citing covid as the reason for slow processing. Tickets for Sport, Concerts, Theatre, Arts - Ticketek New Zealand The lounge open 30 minutes prior to the main arena doors on an event day. Yes, you can get them online with values ranging from $25 to $250. They often provide Ticketek vouchers for you to unlock free tickets to watch sports events such as cricket, soccer, AFL, and more. Go to "Manage events" in your account. Just go to the Sell through Ticketek account page and choose "Tickets are in my The only minus is that no matter when they sell, ticketek dont pay out until 2 weeks after the event. Ticket resale is a form of arbitrage that arises when the number demanded at the sale price exceeds the number supplied (that is, when event organizers charge less than the equilibrium prices for the tickets).. During the 19th century, the term scalper was applied to railroad ticket brokers who sold tickets for lower rates. Anyone can write a Trustpilot review. Ticketek Australia Reviews | Read Customer Service Reviews - Trustpilot Almost 90 days and still waiting for my refund back. I would give it zero rating if I could! It makes you sign up, there are poor instructions, it is not user friendly,it timed me out when I had selected and paid for the tickets. This is a rort stacked in the favour of liquidity for Ticketek & Ive complained to NSW Fair Trading. If you are reselling your tickets on Ticketmaster , there is also a resale service fee based on ticket face fare. It did however advise that i could now get in contact with Ticketmaster Resale website via a hyperlink that they had provided in the email. There is a Box Office located at West HQ.